Manager, People Operations
About The Position
This role is for a Manager, People Operations at ZeroFox, joining a People team undergoing significant transformation. The team is in the process of implementing a new HRIS platform, bringing payroll under HR for the first time, and supporting a global workforce across multiple employment frameworks. The successful candidate will have the opportunity to shape these changes rather than just execute a pre-defined plan. This position will serve as the connective tissue between the US-based People Ops function and specialists in Chile and India, working closely with the global HRBP team. The responsibilities include building benefits frameworks, compliance calendars, and HRIS infrastructure that the entire global People team relies on. This role is based in the Baltimore headquarters and reports directly to the VP of Human Resources.
Requirements
- 5+ years of progressive HR operations experience with direct, accountable exposure to payroll management.
- Hands-on global or multi-state payroll processing experience, being responsible for the output.
- Experience managing an employee expense report process end to end, including reviewing submissions, coordinating approvals, and ensuring timely payment in partnership with Accounting.
- Working knowledge of US benefits administration: open enrollment, FMLA, ADA accommodations, 401(k), HSA, and state-mandated leave programs across multiple jurisdictions.
- HRIS proficiency, such as experience managing a platform migration or implementation.
- Strong command of US employment law (FLSA, FMLA, EEO, ERISA, NLRA, ADA) and comfort navigating multi-country compliance requirements.
- Excel and data skills strong enough to build and audit payroll reconciliations and benefits reports independently.
- Bachelor's degree in HR, Business, or a related field, or equivalent practical experience.
Nice To Haves
- Experience owning payroll, not just coordinating with it.
- Experience with multi-state, multi-country HR and payroll compliance.
- Experience managing an HRIS implementation or migration and change management.
- Ability to build processes where none exists.
- Data-first approach, building dashboards proactively.
Responsibilities
- Processing payroll, tax compliance, and employee expense report management across US and international jurisdictions (approximately 30% of time).
- Supporting global benefits administration across the US, Chile, India, UK, and EOR countries.
- Managing compliance programs.
- Owning the HRIS, including a new platform implementation.
- Managing leave.
- Managing vendor relationships with the benefits broker network and HR tech stack.
- Ensuring global initiatives are executed consistently by acting as the connective tissue between US-based People Ops and specialists in Chile and India.
- Collaborating closely with the global HRBP team to deliver a strong employee experience across all regions.
- Building benefits frameworks, compliance calendars, and HRIS infrastructure.
Benefits
- Comprehensive health, dental, and vision (Cigna)
- 401(k) with 3% match, 100% immediately vested
- HSA with quarterly company contributions
- Company-paid short/long-term disability, life and AD&D insurance
- Employee Assistance Program (EAP) — confidential counseling, legal, and financial support
- Pet insurance and discount program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
