Manager, People Operations

ZenQMS•Ardmore, PA

40d•Hybrid

About The Position

We are seeking an energetic, organized, and entrepreneurially-minded Manager, People Operations to manage, execute, and help scale our day-to-day People operations. In this role, you will champion the employee lifecycle and partner closely with leadership to support our global team. This role operates on a hybrid schedule out of our headquarters in Ardmore, PA (Suburban Square). You will report directly to the firm’s Co-Founder and CEO, ensuring our People strategy directly aligns with our overarching business goals.

Requirements

4-6+ years of progressive HR experience, ideally within a private equity (PE) or venture-backed startup environment
Proven experience directly managing payroll, benefits administration, and performance management
Familiarity with modern HRIS platforms (experience with Rippling is a huge plus!)
A track record of building cross-functional relationships, exercising exceptional judgment, and executing autonomously in a fast-paced environment
Superior interpersonal skills with a reputation for flexibility, accountability, and follow-through
Desire and proximity to work in a hybrid capacity out of our Ardmore HQ, with the ability to occasionally attend in-person events across our locations.

Responsibilities

Manage end-to-end recruitment efforts, managing internal pipelines and partnering effectively with external agencies to attract top-tier talent
Deliver a seamless onboarding experience that drives early engagement and accelerates time-to-productivity for new hires
Own payroll administration for both our full-time and contractor base
Own benefits administration, including annual renewals and the company’s 401(k) retirement plan
Manage the day-to-day administration of our payroll and HRIS system, Rippling
Run the annual goal-setting process and oversee the execution of quarterly and annual performance reviews within the HRIS
Act as the pulse of the company—facilitate team events, recurring meetings, and engagement surveys to foster a vibrant, inclusive, and high-performing culture
Serve as the objective point of contact for employee relations, maintaining compliance and updating the Company Handbook as regulations evolve