Manager, People Operations
About The Position
DaVita is seeking a high-performing Manager, People Operations to drive operational excellence, workforce process redesign, and continuous improvement across the teammate lifecycle. The role partners with leaders in Talent Acquisition, Total Rewards, HR Shared Services, Information Technology, and People Strategy & Transformation to identify bottlenecks, develop scalable technology-enabled solutions, and turn workforce analytics into insights that improve the teammate experience and support business priorities. The manager leads a team of 2–4 analysts and project managers, balancing strategic project management and execution with coaching, mentoring, and talent development. The position calls for an empathetic people leader, strategic problem solver, and data-driven decision-maker who is committed to improving the teammate experience and building resilient, scalable HR processes.
Requirements
- Bachelor’s degree required.
- At least 1–2 years of direct people leadership, including a demonstrated track record of mentoring, coaching, and developing analysts or project managers.
- 2–5+ years of progressive experience in People Operations, HR Operations, Workforce Analytics, Process Optimization, Project Management, Consulting, or Business Operations.
- Demonstrated track record managing end-to-end process redesign and leading cross-functional HR or people projects from ideation through implementation.
- Proficiency in data analytics and visualization tools and structured change management methodologies.
Nice To Haves
- Master’s degree or MBA.
- Experience with Visier, Tableau, or Advanced Excel.
Responsibilities
- Lead cross-functional projects to map, analyze, and redesign end-to-end People Operations workflows across the teammate lifecycle.
- Establish standard operating procedures, service-level standards, process documentation, and routines to promote operational consistency and compliance.
- Manage competing priorities, resource allocation, and project timelines; anticipate roadblocks and implement mitigation strategies.
- Directly manage, mentor, and develop a team of 2–4 analysts and project managers through one-on-one coaching, goal setting, feedback, and Individual Development Plans.
- Partner with IT, HRIS/People Technology, and People Strategy & Transformation to define business requirements, pilot HR tools, and implement automation and workflow enhancements.
- Analyze workforce and operational metrics to diagnose bottlenecks and synthesize data into executive dashboards, roadmaps, and recommendations.
- Build and maintain collaborative partnerships across People Team lanes, business unit leaders, and Village leadership.
- Present persuasive, data-backed recommendations to senior executives to drive alignment and decision-making.
Benefits
- Medical, dental, and vision coverage.
- 401(k) match.
- Paid time off and PTO cash out.
- Family resources and EAP counseling sessions.
- Access to Headspace.
- Backup child and elder care.
- Maternity and paternity leave.
- Education, training, and professional development programs, including on-demand virtual leadership and development courses.
- Performance-based rewards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
