Manager, People & Business Operations
About The Position
We're looking for an operations-focused leader to own onboarding, workforce administration, badging, compliance, and staffing forecasting across multiple sites. This role ensures employees are ready on day one, records are audit-ready, badges are accurate, and sites are staffed ahead of business growth. This position combines the discipline of people operations with the mindset of business operations. You'll own the systems and processes that enable workforce growth, operational readiness, and compliance, with success measured by business outcomes rather than HR administration alone.
Requirements
- 5+ years of experience in people operations, workforce administration, business operations, or related fields.
- Experience managing multi-site operational processes.
- Strong knowledge of HRIS, workforce management, and operational systems.
- Proven ability to use metrics, forecasting, and process improvement to drive results.
- Must be able to obtain and maintain all required airport security credentials, including a U.S. Customs and Border Protection Seal and airport badge. Obtaining and maintaining these credentials may require presentation of certain identification documents and successful completion of any security review, credentialing process, or background check required by the airport, TSA, and/or U.S. Customs and Border Protection.
Responsibilities
- Lead end-to-end onboarding from offer acceptance through successful integration.
- Manage employee records, badging, and compliance processes to ensure audit readiness.
- Oversee badge issuance, tracking, audits, and recovery across multiple locations.
- Develop and maintain operating procedures for onboarding and workforce administration.
- Partner with business leaders to gather hiring plans and forecast staffing needs.
- Track operational metrics and continuously improve processes and service levels.
- Serve as the primary resource for onboarding, badging, and workforce administration support.
Benefits
- Medical/health insurance/dental/vision/other optional insurances
- 401 (k) with employer match
- Paid Time Off
- Paid holidays
- Collaborative and supportive leadership team
- Professional career development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
