Manager Payroll Systems

Resorts World NYC • Miami, FL

1d • Onsite

About The Position

The Manager of Payroll Systems will lead the strategy, implementation, and optimization of our payroll technology. This role is responsible for overseeing payroll system operations, ensuring compliance with federal, state, and international regulations, and driving process improvements through automation and system enhancements. The ideal candidate will have deep expertise in payroll technology, strong leadership skills, and experience managing large-scale payroll operations in a complex, multi-entity and highly regulated environment. The Manager partners closely with Payroll, Operations, HR, Finance, IT and Compliance teams to enhance system functionality, support complex pay rules, 24/7 operations, and multi-jurisdictional requirements typical of casino environments.

Requirements

• Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
• Bachelor’s Degree in related field AND three (3) years’ experience in a Management position. OR Five (5) years of experience in a Management position.
• Eight (8) years’ related work experience.
• Experience supporting casino, gaming, hospitality, or 24/7 operations.
• Advance knowledge of Payroll and Human Resources issues and solutions.
• Hands-on experience with Workday Payroll and UKG (UltiPro and/or Dimensions).
• Advance knowledge and strong background in HR systems.
• Experience with unionized environments and collective bargaining agreements
• Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
• Ability to respond to common inquiries from other employees or guests.
• Fluency in English required, second language a plus.
• Ability to write detailed instructions and correspondence.
• Ability to effectively present information in one-on-one and group situations.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must be able to interact with internal and external guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.

Nice To Haves

• Multi-state or multi-property payroll experience preferred.
• This position may require obtaining a key level license as the position requires the ability to make discretionary decisions that may impact gaming facility operations

Responsibilities

• Configure and Maintenance of Payroll Rules: To include supporting various employees and pay differences, included but not limited to: tipped employees and tip allocation; shift differentials, premium pay, and overtime; union contracts and collective bargaining agreements; multiple pay groups and 24/7 operations
• Ensure Compliance & Risk Management: Maintain compliance with federal, state, and international payroll regulations, tax laws, and company policies.
• System Integration & Automation: Collaborate with Payroll, IT, HR, Operations, and Finance to optimize integrations between payroll, HRIS, and financial systems.
• Vendor & Technology Management: Manage relationships with payroll service providers and technology vendors to ensure system reliability and performance.
• Process Improvement: Identify opportunities for automation and process enhancements to improve payroll accuracy, efficiency, and reporting capabilities.
• Data Integrity & Reporting: Ensure payroll data accuracy, oversee audits, and generate reports to support financial planning and analysis.

Benefits

• The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager