Manager, Payroll and HR Operations
About The Position
The Manager, Payroll and HR Operations is the global payroll lead, accountable for payroll operations across the United States, Quebec, and the United Kingdom. The role owns day-to-day delivery for approximately 320 employees and ensures payroll is completed accurately, efficiently, on time, and in compliance with applicable statutory requirements. It leads payroll process improvements and manages biweekly, monthly, quarterly, and annual payroll activities while partnering with internal teams, employees, managers, payroll providers, and other external stakeholders. The position also owns administration, configuration, and design of the Ceridian Dayforce Payroll and Time Management modules. It supports retirement-plan administration, payroll reporting and reconciliation, tax and regulatory compliance, employee support, HR Operations processes, audits, system changes, and payroll-related projects. The role is based in Schaumburg, Illinois, or New York, New York, in a hybrid environment with up to 50% remote work.
Requirements
- At least 10 years of payroll-processing experience, including at least three years of functional ownership.
- Full-cycle payroll experience in multi-entity, multi-jurisdictional organizations, including administering payroll in the United States and Quebec.
- Expert experience with Ceridian Dayforce HCM payroll and time modules.
- High school diploma or equivalent.
- Must be authorized to work in the United States.
Nice To Haves
- CPP or equivalent certification.
- Experience with systems integration, including Workday, and conversion.
- A degree in business, accounting, or a relevant field.
- Fluent written and spoken English and French.
Responsibilities
- Lead global payroll processes and compliance for employees in the United States, Quebec, and the United Kingdom.
- Manage full-cycle, biweekly, multi-jurisdictional US payroll using Dayforce, including hourly and salaried payroll, commissions, bonuses, taxable fringe benefits, wage garnishments, and other special payments.
- Partner with an external payroll provider to supply information and manage monthly UK payroll, and establish a payroll partnership for Mexico.
- Guide and oversee Quebec and UK payroll processing to ensure regular payroll delivery and associated filings and compliance.
- Administer the Time Management system, including Dayforce policy configuration and management, timesheet processing, and reporting.
- Own the technical configuration and design of the Payroll and Time Management (TAFW) modules in Ceridian Dayforce.
- Establish and maintain global payroll standards and guidelines in accordance with applicable laws, including compliance processes, documentation, and end-user job aids and training guides.
- Ensure proper taxation and withholding of statutory withholdings and voluntary deductions, and maintain and execute import files for internal teams and third-party vendors, including 401(k) and general ledger files.
- Own the 401(k) and RRSP retirement plans, partnering with third-party administrators and record-keepers to maintain compliance and accurate records.
- Partner with Accounting and tax teams on general ledger entries and mapping, automated reporting, payroll-liability reconciliation, tax compliance, audits, reporting inquiries, and related projects.
- Provide day-to-day support and resolve payroll, time, and system inquiries, communicating proactively with affected employees, managers, and HR.
- Work with HR Operations to develop and execute onboarding, employee-change, and offboarding processes using Dayforce and other internal tools.
- Support HR team projects and process improvements involving data integrity, reporting, system testing, process documentation, and other needs.
- Prepare payroll reports and statistics for financial institutions, government agencies, and HR and Accounting departments, including workers’ compensation insurance reporting.
- Prepare payroll ad hoc and year-end reports, including W-2s, and oversee Canadian year-end processes, including T4s and RL1s, and UK year-end processes.
- Keep current with payroll industry trends and best practices, applying them to processes and identifying efficiencies.
- Serve as the payroll subject-matter expert for payroll system changes, implementations, and updates.
- Act as the primary contact for external tax agencies and payroll vendors, managing communications and resolving inquiries.
Benefits
- Hybrid schedule with 50% work-from-home and in-office time, with the ability to work anywhere in the world for up to two months per year.
- Annual performance bonus and long-term company bonus.
- 401(k) matching and life insurance.
- Health insurance and disability coverage.
- Lifestyle Spending Account and access to telemedicine.
- Unlimited sick days policy.
- E-learning platform, tuition reimbursement, and peer mentorship.
- Inclusive workplace designed to accommodate people with disabilities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
