Manager, Payroll Administration
About The Position
Lead the successful execution of Petco’s payroll operations while ensuring strong compliance, effective controls, and an excellent partner experience. This role is responsible for end-to-end payroll delivery, payroll systems administration, vendor performance, process improvement, and team leadership in a complex multi-state environment. The Manager, Payroll Operations partners closely with Human Resources, Finance, Accounting, Tax, HRIS, and external vendors to ensure payroll processes are accurate, timely, compliant, and scalable. This leader uses data, technology, and strong operational discipline to continuously improve service levels, reduce risk, and support business growth.
Requirements
- Bachelor’s degree in Accounting, Finance, Business, Human Resources, or related field; equivalent experience considered.
- 5+ years of progressive payroll experience in a large, complex organization.
- 2+ years of leadership or team management experience.
- Deep knowledge of payroll operations, payroll tax, wage and hour laws, garnishments, and year-end processing.
- Experience supporting multi-state payroll environments with exempt and non-exempt populations.
- Strong systems aptitude with Workday.
- Experience with payroll vendors and third-party service management.
- Advanced Excel skills and proficiency with reporting tools.
- Strong analytical, problem-solving, and reconciliation skills.
- Excellent communication, judgment, and customer service capabilities.
Nice To Haves
- International payroll experience preferred.
- CPP preferred.
Responsibilities
- Lead payroll cycles, off-cycle payments, adjustments, and year-end processing; oversee earnings, deductions, taxes, garnishments, PTO, bonuses, and supplemental pay; resolve escalated issues.
- Ensure compliance with wage/hour laws, tax regulations, reporting, SOX controls, audits, notices, and corrective actions.
- Own payroll system administration, enhancements, integrations, testing, automation, data accuracy, and support organizational changes.
- Lead, coach, and develop team members; establish standards and priorities; communicate effectively; lead through change.
- Deliver recurring and ad hoc reporting; identify trends, anomalies, and risks; support forecasting and decision-making.
Benefits
- health insurance
- dental insurance
- vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
