Manager, Payment Model Operations - Remote

UnitedHealth Group•Reston, VA

3d•$112,700 - $193,200•Remote

About The Position

OptumServe Consulting/The Lewin Group (OSC/Lewin), a premier national health care and human services consulting and policy analysis firm, brings 50 years of experience finding answers and solving problems for leading organizations in the public, non-profit, and private sectors. Lewin's strategic and analytical services aim to help clients. In the wide-ranging field of health human services consulting, OSC/Lewin provides both depth and breadth of expertise. Currently, OSC/Lewin has more than 250 consultants drawn from industry, government and academia. They all share a solid commitment to OSC/Lewin’s core values of objectivity, integrity, analytical innovation, vision, and dedication to client satisfaction. At OSC/Lewin, we help federal decision-makers strengthen health and human services programs, make informed policy choices, and implement critical initiatives. OSC/Lewin also works with foundations and associations to research and evaluate complex health care and human services needs. By delivering objective, data-driven research, program planning and development, technical assistance, implementation, post-implementation analytics, and evaluations, OSC/Lewin supports current program activities, informs future program investments and supports strategic decision processes that improve the health and well-being of the nation’s citizens. The Senior Consultant of Payment Model Operations will manage day to day operational efforts for payment model implementation contracts, including participant onboarding, participant management and communications, help desk operations, and monitoring and compliance activities. Working collaboratively with senior leaders and cross functional teams across the organization, the Senior Consultant will deliver exceptional client service, produce high quality, timely deliverables, and drive innovation across the market. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

8+ years of experience in a research, consulting, or business environment
6+ years of relevant health policy industry experience in healthcare consulting, program implementation, quality improvement, evaluation, and/or policy expertise
4+ years experience with CMS/CMMI Value-based Model Operations/Implementation payment initiatives supporting operational and/or compliance/monitoring activities
Demonstrated experience in cross contractor coordination, managing subcontractors, and leading cross-functional project teams
Experience supporting business development efforts, including capture strategies and contributing to proposal development
Broad understanding of federal health policy issues, with ability to work in multiple areas serving as a subject matter expert
Excellent verbal and written communication skills with the ability to translate complex findings to non-technical audiences

Responsibilities

Engage, develop, and sustain client relationships through policy consultation, strategic guidance, and thought leadership
Manage end-to-end operational functions for value-based care initiatives, including help desk management, participant onboarding, stakeholder communications, monitoring, and compliance oversight, to ensure efficient implementation and sustained program performance
Support analyses to monitor performance and continuously improve operational activities
Mentor and develop staff to strengthen technical, analytical, and problem solving capabilities
Ensure consistently high standards of accuracy, quality control, and attention to detail across all deliverables
Collaborate effectively as a senior member of multidisciplinary project teams
Manage stakeholder relationships with clients, partners, and subcontractors
Support business development and growth activities, including capture and proposal response