Manager, Payment Integrity Auditing

Premera Blue Cross • WA Western Telecommuter, WA

1d • $118,900 - $230,500 • Remote

About The Position

As the Manager of Payment Integrity Auditing, you will lead a team of Clinical Coding and Payment Integrity Auditors and oversee the organization's payment integrity audit programs to ensure claims are reimbursed accurately and in compliance with contract provisions, payment policies, coding standards, clinical guidelines, and regulatory requirements. This role is responsible for developing and executing audit strategies across multiple audit types, including DRG validation, itemized bill reviews, level of care reviews, hospital readmission audits, and other post-payment and pre-payment audit initiatives. You will monitor audit performance, oversee internal and vendor audit activities, identify payment and billing trends, and leverage data-driven insights to improve payment accuracy, reduce inappropriate healthcare expenditures, and strengthen the organization's overall payment integrity strategy. This is a remote/telecommuter position working from home.

Requirements

• Bachelor's Degree or (8) years of relevant work experience.
• (5) years of analytical experience in a technical, healthcare, or business-related discipline, including (3) years of experience leading medium to large-size payment integrity projects.
• Certified Professional Coder designation or (6) years of payment integrity experience.

Nice To Haves

• (6) years of experience with Premera's health care claims processing system or provider billing and revenue cycle management systems.
• (2) years of experience with hospital bill audits (DRG validation and/or itemized bill review).
• Current Registered Nurse (RN) license.
• Advanced claim auditing, appeals, payment integrity, and data mining experience.
• Experience across all payment integrity disciplines: COB, post-pay data mining and auditing, pre-payment editing and auditing, subrogation, and FWA/SIU.
• Advanced skills in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint.
• Proven experience building and maintaining positive work relationships with internal staff, external vendors, legal teams, and state and federal agencies.
• Exceptional analytical skills - demonstrated ability to ensure reliability and relevance of data collected.
• Excellent written communication skills - demonstrated ability to compose sensitive, non-routine correspondence requiring tact and diplomacy.
• Excellent speaking and presentation skills - demonstrated ability to deliver presentations regarding controversial issues, ability to deliver talks and speeches before groups and audiences.
• Exceptional problem-solving skills - demonstrated ability to solve a wide range of highly complex, multi-disciplinary problems, which must consider long-term company-wide planning.

Responsibilities

• Manage a team of clinical coding and payment integrity auditors, ensuring high performance and professional development.
• Direct work products that are primarily related to payment integrity auditing processes and systems and provide recommendations to coordinate and optimize those processes and systems.
• Establish team priorities - determine scope of projects, implementation, analytical work, and responsibilities of team.
• Hire, develop, supervise, and evaluate staff; provide employees with timely feedback and coaching regarding performance at regular intervals and professional development opportunities through work assignments, special projects, further education, and feedback.
• Communicate strategic direction of the payment integrity auditing program, to both staff and other Premera departments.
• Provide guidance on complex payment integrity issues, claim reviews, and ensure timely execution of payment integrity auditing activities.
• Foster a culture of continuous improvement, innovation, and collaboration within the team and across departments.
• Collaborate with leadership to align payment integrity activities with organizational strategies, goals, and compliance requirements.

Benefits

• Medical, vision, and dental coverage with low employee premiums.
• Voluntary benefit offerings, including pet insurance for paw parents.
• Life and disability insurance.
• Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
• Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
• Generous paid time off to reenergize.
• Tuition assistance for both undergraduate and graduate degrees.
• Employee recognition program to celebrate anniversaries, team accomplishments, and more.
• Commuter perks make your trip to work less impactful on the environment and your wallet.
• Free convenient on-site parking.
• Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
• Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
• Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
• Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager