Manager, Patient Support & Insurance
About The Position
At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work. General Purposes of Job: DaVita is a rapidly growing Fortune 500 Healthcare Services company and a leading provider of kidney care in the United States. The goal of this role is ensure DaVita is the provider of choice to hospitals. This teammate will engage renal discharge planners and case managers in an effort to build and strengthen relationships. Their focus is to ensure a smooth and seamless experience in support of newly diagnosed and hospitalized dialysis patients to ensure a successful transition to the outpatient setting. Candidate must reside in St. Paul, Minneapolis or surrounding area in Minnesota Sound like you? Then you might be a great fit for the Hospital Relationship Manager role with DaVita. Here's what you can expect as a Hospital Relationship Manager at DaVita:
Requirements
- Bachelor’s Degree preferred
- Ability to travel to various locations to meet with partners (internal and external) on an as needed basis. Includes valid driver’s license in state of residence and insurable driving record
- Intermediate computer skills with a variety of software packages including but not limited to Microsoft Word, Excel, PowerPoint, billing systems
- Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate these core values daily in performance and interactions
- Ability to build and foster strong relationships with people across many levels and diverse backgrounds
- Natural curiosity with a growth mindset
- Self-starter with a strong bias for action
- High accountability and follow through, with a passion for problem solving
- Strategic mindset, with the ability to systematically connect dots
Responsibilities
- Consistent outreach to discharge planners to provide education and build awareness of offerings
- Identify opportunities to grow as provider of choice through relationship building and addressing feedback
- Partner with internal field teammates to optimize the admission process and implement best demonstrated practices
- Assist with necessary communication between hospital, admission and clinic teammates to work through patient placements with extenuating circumstances
- Support a smooth and seamless discharge experience for patients and hospital staff to DaVita centers
- Develop comprehensive knowledge of local market
Benefits
- Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Family resources, EAP counseling sessions, Headspace®, backup child and elder care, maternity/paternity leave
- Professional development programs
- On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning
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What This Job Offers
Job Type
Full-time
Career Level
Manager
