Manager Patient Accounting- Insurance/Benefits Verification- Corporate 42nd Street- Full-Time- Dayss

Mount Sinai Health System • New York, NY

12d • $62,441 - $97,790 • Onsite

About The Position

The RCM-Manager of Insurance/Benefits Verification for the Mount Sinai Health System (MSHS) and the Icahn School of Medicine at Mount Sinai (ISMMS) (which includes the MSHS and the Faculty Practice Plan) assumes complete accountability/responsibility for the direction and management of the insurance/benefit verification teams and supports staff in all areas assigned during hours of operation. Oversees the day-to-day operations, which includes but is not limited to ensuring accuracy and completeness of registration, insurance, and guarantor information, as well as compliance with all regulations pertaining to the process. This role ensures that all team members are equipped with the necessary knowledge and skills to maximize revenue, ensure regulatory compliance, and enhance the patient financial experience. Establishes a culture of service excellence, focusing on patient, provider and colleague satisfaction and engagement. Works collaboratively with clinical and provider staff to foster excellence in a manner that ensures patient quality and safety.

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Requirements

• Management of insurance/benefit verification teams
• Ensuring accuracy and completeness of registration, insurance, and guarantor information
• Compliance with all regulations pertaining to the process
• Maximizing revenue
• Enhancing the patient financial experience
• Establishing a culture of service excellence
• Focusing on patient, provider and colleague satisfaction and engagement
• Collaborating with clinical and provider staff
• Ensuring patient quality and safety

Responsibilities

• Assume complete accountability/responsibility for the direction and management of the insurance/benefit verification teams and supports staff in all areas assigned during hours of operation.
• Oversee the day-to-day operations, including ensuring accuracy and completeness of registration, insurance, and guarantor information, as well as compliance with all regulations pertaining to the process.
• Ensure all team members are equipped with the necessary knowledge and skills to maximize revenue, ensure regulatory compliance, and enhance the patient financial experience.
• Establish a culture of service excellence, focusing on patient, provider and colleague satisfaction and engagement.
• Work collaboratively with clinical and provider staff to foster excellence in a manner that ensures patient quality and safety.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed