Manager, Pastoral Services - The Heart Hospital, Frisco

Baylor Scott & White Health•Frisco, TX

9d•Onsite

About The Position

Baylor Scott & White The Heart Hospital - Frisco is preparing to open its doors in Spring 2027, and we are assembling an elite team of cardiovascular professionals who want more than a job—they want to help define the future of heart care in one of the nation’s fastest‑growing regions. As a new team member, you’ll play a pivotal role in shaping a new, state‑of‑the‑art heart hospital designed with one purpose in mind: delivering world‑class, patient‑centered cardiovascular care. In anticipation of our opening, select roles will begin as early as Summer 2026, allowing you to complete comprehensive orientation and training at our nationally recognized Baylor Scott & White Heart Hospitals. This immersive experience ensures you are fully prepared, aligned with our culture, and equipped with the highest standards of clinical excellence well before the Frisco campus opens. Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience.

Requirements

Knowledge of philosophical systems and religions.
Knowledge of the methods and methods of pastoral care and the role of a chaplain in an institutional setting.
Knowledge of the religious beliefs and practices of various faiths, groups, and denominations.
Able to communicate thoughts clearly; both verbally and in writing.
Interpersonal and listening skills.
Skill in counseling patients, family members and staff.
Ability to counsel and comfort people during periods of stress.
Ability to effectively participate as a member of a professional therapeutic team.
Ability to establish and maintain effective collaborative relationships with co-workers, health professionals, volunteers, community clergy and the general public.
Ability to use broader intentions to regulate how best to use resources to meet schedules and goals.
Ability to make or approve effective hiring and termination conclusions.
Ability to evaluate and recommend changes to policies, and establish procedures that affect the managed organization.
General computer skills include Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
Masters' in Theological Studies or Related Field
4 Years of Experience, preferrably in a hospital setting and with leadership being part of the years of experience
Board Cert Chaplain (BCC)

Nice To Haves

Denominational endorsement for chaplaincy, ordination or commissioning to ministry preferred.
Clinical pastoral education (CPE) certification by the Association for Clinical Pastoral Education (ACPE) preferred.

Responsibilities

Manages and coordinates pastoral care, counseling, and religious services. This includes sacramental ministry, memorial services, baptisms, weddings, anointing, and bereavement needs.
Supervises chaplains and mentors CPE student chaplains. They provide assessment and support to palliative care patients following joint commission requirements.
Supports the end-of-life care for patients by offering pastoral support and counseling to patients and families.
Serves as department representative to facility President or other managers.
Coordinates and provides consultation to physicians, nurses, social workers, counselors, and staff. This is part of an interdisciplinary team to meet patient needs and improve care.
Conducts studies to advance knowledge and develop effective religious ministry for patients, family, and staff.
Develops relationships with local churches, community agencies, and service organizations. Supports the Baylor Scott & White Health community. Recruits, trains, and coordinates pastoral care volunteers.
Develops and maintains procedures for keeping records of spiritual counseling for patients.
Oversees, staff, and volunteers and provides clinical supervision at the level specified upon consults.
Consults with staff as needed; partners and reports to Senior Pastoral Care managers.