Manager, Outbound Logistics

Bombas•New York, NY

2d•$90,000 - $115,000•Onsite

About The Position

We are looking for a highly analytical, organized, and solutions-oriented team player to join our Operations team as our Manager, Outbound Logistics, reporting to our Director, Logistics. The ideal candidate has 3+ years of experience within the logistics arena ideally managing carriers across the spectrum, including eCommerce outbound shipping, and familiarity with parcel carriers and services that are available to contract. This is an opportunity to take ownership of strategic logistics functions across our growing, multi-node distribution network and elevate how we move product to customers, retailers, and community partners. You will also be able to provide input and support to our inbound logistics activities as part of the broader logistics leadership team.

Requirements

3+ years of experience managing outbound eCommerce shipping at scale
Experience across the logistics discipline is valued, inc. ocean, air, dray, LTL, FTL
Familiarity with service options, carrier contracts, expense forecasting, and delivery optimization
Experience launching shipping solutions across multiple DCs and markets
Proficiency in Excel and BI tools (bonus: Looker)
Comfort with ERP and WMS systems (bonus: NetSuite)
Ability to analyze trends, build forecasts, and derive insights from logistics data
Experience managing logistics tools like rate shopping or post-purchase vendors
Clear communicator and reliable cross-functional partner
Takes initiative, thinks critically, and owns outcomes
Comfortable handling ambiguity and solving logistical puzzles
Naturally curious, detail-oriented, and data-driven
A team player who is willing and happy to help
Strong written and verbal communication skills
Belief in our mission and understanding of the importance of giving back
Inquisitive, love to learn, embrace failure, and never give up
Comfortable staying focused while working in any type of environment

Nice To Haves

bonus: Looker
bonus: NetSuite

Responsibilities

Owning relationships with parcel carriers, 3PL transportation teams, and various post-purchase logistics vendors. Ensuring smooth operations peak and off-peak.
Forecasting and actualizing outbound shipping expenses, with diagnosis and resolution of discrepancies.
Performing ad-hoc analyses to optimize for speed versus cost, or to evaluate promotional shipping opportunities.
Monitoring CPUs, volumes, and shipping performance against service SLAs and contracts.
Leading parcel carrier RFPs, analyzing offerings that complement existing services.
Managing invoice audits processes / tools, including reconciliation and issue resolution.
Implementing and maintaining rate shopping tools and rule sets.
Leading RFPs for new vendors, e.g. services for LTL/FTL trucking, parcel auditing, and returns shipping.
Enabling shipping to international donation/PR partners, including systems and compliance.
Overseeing shipments to retail stores and procurement of outbound packaging.
Managing 1-2 Transportation Associates.
Supporting launch of new DC nodes related to outbound shipping readiness.
Managing projects across the logistics space, driving value and service for Bombas.