Manager - OSP Construction

Lumos•Summerville, SC

About The Position

Lumos is hiring a full-time Manager – OSP Construction to lead the execution of Outside Plant (OSP) fiber network builds. The role directly interfaces with and influences subcontractor teams, motivating them to build Lumos’s fiber network while collaborating with internal teams and developing relationships with local officials and community representatives. The manager also recommends process changes to improve the use of technology and support the setup and maintenance of service. The position is responsible for completing assigned market builds safely, on time, and within budget. It oversees scheduling and coordination of OSP facility maintenance, repairs, upgrades, rehabilitation, customer and community concerns, generator routines, and emergency call-outs. The manager provides technical leadership, standardizes and improves processes, coordinates with utility partners and internal engineering teams, manages budgets and inventory, and builds a high-performing team. Lumos is building a 100% fiber-optic network. Through its joint venture T-Fiber with T-Mobile, the company is working toward connecting 12 to 15 million homes by 2030. The role includes frequent travel to construction sites and requires navigating sites in varied weather conditions.

Requirements

  • 10 or more years of experience in OSP construction, engineering, or fiber-build operations.
  • 2–5 years of experience leading technicians and contractors in a fiber-build environment.
  • High school diploma or equivalent.
  • Proven project management skills, including the ability to manage multiple concurrent milestones through completion within an assigned market.
  • Strong experience influencing and directing the work of others.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills for working respectfully with direct reports, internal teams, contractors, and community stakeholders.
  • Experience with computers and peripherals, SmartSheet or similar software, and Microsoft Office, particularly Excel, Outlook, and Word.
  • Active, fully unencumbered driver’s license.
  • Fiber or telecommunications industry experience.

Nice To Haves

  • Bachelor’s degree.
  • Experience with Visio and PowerPoint.

Responsibilities

  • Accomplish assigned market builds safely, on time, and within budget.
  • Manage scheduling and coordination of OSP facility maintenance, repairs, and upgrades, including rehabilitation work, customer and community concern responses, generator routines, and emergency call-outs.
  • Delegate responsibility and empower direct reports to design builds, track and report progress, and motivate contractor crews.
  • Influence internal and external teams to maintain commitment to progress and stay on target.
  • Interface with local governments and communities, responding in a timely and gracious manner.
  • Keep internal and external stakeholders informed about build progress.
  • Provide technical leadership and expertise to direct reports and subcontractor partner teams, and establish, standardize, and improve processes.
  • Coordinate with utility partners and related pole and aerial teams, in alignment with internal engineering teams, to plan and execute objectives.
  • Manage CAPEX, OPEX, and inventory tracking, including tracking progress and approving expenses.
  • Build and maintain a high-performing team by selecting candidates, evaluating performance, and identifying training and coaching opportunities.
  • Perform other assigned duties, including departmental and cross-functional projects.

Benefits

  • Comprehensive health, dental, and vision coverage.
  • Competitive compensation packages, including bonus options for eligible positions.
  • Paid time off and paid holidays.
  • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
  • 100% employer-paid life and disability insurance.
  • Employee Assistance Program with access to professional support.
  • 401(k) plan with up to 5% employer contribution and a self-directed brokerage option.
  • Wellness program with education and cash incentives for gym attendance and nutrition programs.
  • Employee referral bonuses.
  • Discounts on Lumos Fiber Internet for employees who live in service areas.
  • Discounts on T-Mobile wireless service and select features for lines.
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