Manager or Senior Analyst, Strategy and Analytics

Compass Group•Atlanta, GA

About The Position

The Manager of Strategy & Analytics will spearhead the delivery of analytics and insights to our operators and partners at Mercedes-Benz Stadium. In this role, you will be responsible for working with Levy’s Vice President of Hospitality Strategy and AMB Sports & Entertainment leadership to set the strategy for the deployment and focus of analytics insights across hospitality initiatives. Additionally, this position is responsible for establishing and advancing the methods, processes and standards of analytics and partner service that fuel the innovation that is driving Levy F&B operations forward. Ultimately, this role will focus on analytics initiatives that measure and forecast project performance, assess economic value, and identify opportunities for improved outcomes, while overseeing the implementation of E15’s proprietary analytics platforms that empower operators with real-time insights and intelligent decision support.

Requirements

Strong ability to build and manage stakeholder relationships.
Ability to work collaboratively in a consultative role at all levels of an organization
3-5+ years of experience in quantitative, analytical and/or client-facing businesses as well as experience interacting with internal organizational leadership
Bachelor’s and/or Master’s degree in business analytics, computer science, statistics, economics, or a related field
Demonstrated ability to leverage R (preferred), Python, SQL, and Tableau in analytical workflows
Experience in using data visualization tools, visual features of statistical software tools or Powerpoint to communicate complex ideas to non-technical audiences
Experience in Excel and financial modeling
Experience in survey analytics
Can share examples of using data to solve complex problems

Nice To Haves

Food service operations awareness/experience a plus
Exceptional analytical and quantitative problem-solving skills paired with the ability to develop creative and efficient solutions

Responsibilities

General analytics support for Mercedes-Benz Stadium in partnership with Levy Restaurants – a leading hospitality company specializing in food & beverage service across sports & entertainment venues
Build and maintain relationships with key clients and Levy stakeholders by understanding their strategies and business objectives.
Gather and analyze information, formulate and test hypotheses, develop and communicate recommendations in alignment with AMBSE’s goals
Develop deep knowledge of the venue’s physical layout, technologies, and operational processes.
Design and implement pricing, product, placement, and promotion strategies for concessions and premium distribution points, based on team objectives and fan feedback.
Create and standardize reporting formats (e.g., heat maps, dashboards, slide decks, status updates) for use by partners and operators.
Collaborate with AMBSE to support strategy development for new technology initiatives.
Communicate key guest insights and action items
Analyze and build optimal solutions around variable labor and cost of sales management
Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability
Support, manage, or directly complete ad-hoc analytics projects as required