Manager Ops Mandates

Health Care Service Corporation•Chicago, IL

5d•$102,000 - $184,300•Onsite

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. This Position Manages The Team Responsible For The Filing Of The Insurance Products For Dearborn Group Companies, Assuring Implementation Of New Rules/Laws And For Managing The Production Of Account-Specific Documents; Serving As Co-Chair For The Enterprise Accountability And Compliance Team (Enact). Managing The Team Responsible For Department Of Insurance Complaints, Consumer Grievances And Appeals, Correspondence, And Related Records. Managing The Team Responsible For Dearborn Life Insurance Company Insurance License And Dental Network Of America (Dnoa) Tpa Licensure And Certification Filings. Overseeing The Team Responsible For Complying With Hcsc Privacy Policies And Procedures For The Functions Delegated To Dnoa. Responsible For The Investigation And Documentation Of Privacy Incidents Related To Dearborn Group And Dentemax And Carrying Out Remediation Plans And Related Education On Behalf Of The Divisional Privacy Officers. Responsible For Participating In Management/Officer Teams On Product Development, Marketing, Corporate Strategy, And Corporation Compliance Provides Leadership And Management For The Department Staff. This is a flex role and will not honor telecommute/Remote work. Please do not apply if you are not currently flex or are not able to work flex

Requirements

Bachelor’s degree and 5 years of healthcare, managed care, health insurance, business operations or consulting experience OR 9 years of healthcare, managed care, health insurance, business operations or consulting experience.
Experience leading and delivering high profile projects and initiatives within a highly matrixed organization
4+ years of experience engaging with business leadership in a consultative role
1 year of management/leadership experience
Knowledge of, and experience with healthcare, managed care, or health insurance operations and IT systems
Experience developing business cases
Experience with leading cross-functional projects/project teams
Excellent organizational skills, detail-oriented, strong analytical skills and interpersonal skills
Experience managing multiple complex assignments and projects concurrently
Strong executive presence, ability to influence others and drive results
Strong executive presentation skills

Nice To Haves

Master degree or other advanced degree
Project management or process certifications
Experience working with compliance, oversight, audit, government relations and legal areas
Experience engaging with federal and/or state regulators
Basic knowledge of the Affordable Care Act
Familiarity with HCSC systems, processes and operations

Responsibilities

Manages the team responsible for the filing of insurance products for Dearborn Group Companies.
Ensures implementation of new rules/laws and manages the production of account-specific documents.
Serves as Co-Chair for the Enterprise Accountability and Compliance Team (Enact).
Manages the team responsible for Department of Insurance Complaints, Consumer Grievances and Appeals, Correspondence, and Related Records.
Manages the team responsible for Dearborn Life Insurance Company Insurance License and Dental Network of America (Dnoa) TPA Licensure and Certification Filings.
Oversees the team responsible for complying with HCSC Privacy Policies and Procedures for functions delegated to Dnoa.
Responsible for the investigation and documentation of privacy incidents related to Dearborn Group and Dentemax.
Carries out remediation plans and related education on behalf of the Divisional Privacy Officers.
Participates in management/officer teams on product development, marketing, corporate strategy, and corporation compliance.
Provides leadership and management for the department staff.