(USA) Manager, Operations
About The Position
The Manager, Operations leads multiple work streams within the operations organization by designing and executing project plans, managing timelines, and facilitating cross-functional collaboration. This role drives business efficiency through data analysis, process improvements, and innovative solutions that support operational goals. The manager oversees resource allocation, ensures compliance with company standards, and fosters strong stakeholder relationships to deliver measurable results. By providing leadership and development opportunities, this position promotes accountability and continuous improvement while aligning initiatives with strategic business objectives to enhance overall performance and customer experience. The Manager, Business Operations – Team Operations will own the day-to-day operational infrastructure that enables the central Walmart Connect International team to work effectively across functions and markets. This role partners with functional leaders, market teams, executive assistants, and cross-functional partners to coordinate shared team operations, group logistics, market visits and offsites, and common administrative workflows.
Requirements
- Proven experience in managing multiple operational work streams and project plans to drive business results.
- Strong skills in project management, including timeline development, resource allocation, and meeting facilitation.
- Effective communication skills to engage stakeholders and convey project status and deliverables clearly.
- Expertise in collaborating cross-functionally to improve processes, reduce costs, and enhance operational efficiency.
- Commitment to upholding company policies, ethical standards, and fostering a positive team environment.
- Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.
Nice To Haves
- Supervising Associates
- Masters: Economics
- Project Management - Project Management Professional - Certification
Responsibilities
- Own and maintain shared team infrastructure, including distribution lists, calendars, directories, repositories, access, and recurring resources.
- Coordinate team-wide administrative workflows, including onboarding and offboarding, group travel, expenses, and other operational needs.
- Manage logistics for team meetings, international market visits, offsites, workshops, and other multi-stakeholder events.
- Coordinate operational requests across market teams and cross-functional partners and track dependencies through execution.
- Build playbooks, templates, and repeatable processes to simplify, automate, and standardize recurring operational work.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
