Manager Operations - Provider Enrollment

Noridian Healthcare Solutions, LLC•Fargo, ND

2d•$68,929 - $104,300•Remote

About The Position

The Operations Manager provides guidance, leadership, planning, and reporting to the assigned business unit. The role ensures the unit administers the organization’s contracts with the best possible service, meets contract expectations, stays within budget constraints, and optimizes staffing levels. The position is eligible for remote work, but the employee’s physical work location must be in one of the 50 states or the District of Columbia. The role may also require federal identity verification, background investigation and adjudication, credentialing, and access authorization. Federal credentials and access will not be issued to candidates who have not resided in the United States for at least three of the last five years. Failure to obtain or maintain required eligibility may result in removal from the position or termination of employment.

Requirements

Bachelor’s degree in Business Administration, Management, or a closely related field, or equivalent work experience as determined by HR.
Four years of experience managing staff.
Knowledge of management theories and practices.
Understanding of computer information systems.
Knowledge of basic accounting practices.

Nice To Haves

Bachelor’s degree in Business Administration or Management.
Five years of experience managing staff.
Strong written and oral communication skills.
Ability to motivate and manage a large group of people.
Ability to direct and maintain a productive and conducive working environment.
Ability to coordinate activities among co-workers.
Ability to develop problem-solving skills within staff.
Strong analytical skills.

Responsibilities

Coach and develop staff, encourage growth, and ensure staff meet performance expectations.
Ensure the organization meets contractual expectations.
Manage budgets and work to meet requirements with available funding.
Ensure responsiveness to audit findings and implement timely changes as appropriate.
Ensure strong internal controls and compliance programs within responsible operations.
Initiate process improvements and technology implementation.
Initiate disciplinary action when performance does not meet expectations.
Promote teamwork, recognition, and leadership while demonstrating company values.
May provide guidance on evaluating circumstances of cases related to suspected fraud to support potential investigations and fraud prevention procedures.
Assist in organizational and corporate growth opportunities.
Respond to and implement changes in a flexible, positive manner.
Participate as the area subject-matter expert during business development activities as needed.
Perform other duties as assigned.
Perform duties in accordance with Noridian values, policies, procedures, Segregation of Duties Principles, HIPAA, security and privacy requirements, CMS requirements, the Noridian Compliance Program, and applicable laws, rules, and regulations.