Manager Operations - PA Operations - Johnstown Richland

FirstEnergy • Johnstown, PA

3d • Onsite

About The Position

This position is for a Manager, Operations and will be responsible for Johnstown Richland/Somerset areas. The selected candidate may report to any of these locations. The Manager serves as a leader for the area’s 24/7/365 electric utility operations, managing the lines organization. The position is responsible and accountable for the safe and reliable delivery of electricity, in compliance with regulatory requirements and with an eye toward ensuring future sustainability of operations. It will plan, organize, direct and review activities within a regional area, ensuring compliance with all applicable regulatory, operational, procedural, and budget guidelines. This position will provide leadership consistent with our core values, holding safety, DE&I, ethical and complaint behavior, stewardship and customers service as essential to success. This position will lead, direct, and provide technical expertise and guidance to the operational groups managed, including essential personnel required to respond to and react to a variety of emergency / urgent situations. It requires significant field and administrative responsibilities.

Requirements

• Highly motivated and approachable leader, with a demonstrated track record of safe operations excellence and people leadership.
• Functions both independently and as part of a team and can communicate, promote, and drive positive change and continuous improvement.
• Demonstrated learning agility and ability to develop technical acumen and working knowledge of distribution operations.
• Seven (7) years’ experience in the electric utility industry highly preferred – distribution engineering, transmission, line construction, maintenance practices, including performance in a leadership capacity.
• Equivalent training and experience in progressive leadership roles will be considered in lieu of industry specific experience.
• Bachelor’s degree preferred. In lieu of degree, equivalent training / experience will be considered.
• Experience administering collective bargaining agreements and HR policies fairly and equitably for all employees is highly desirable.
• Ability to lead by example, facilitate and lead teams through change, promotes the values of trust and integrity.
• Ability to analyze difficult and complex issues and strategies, reach sound and logical fact-based conclusions and recommendations.
• Ability to evaluate departmental practices and make sound recommendations for improvements; develop and implement appropriate procedures and controls.
• Ability to exercise sound expert independent judgment and political acumen within general policy guidelines.
• Ability to establish and maintain effective working relationships with all levels of employees.
• Ability to operate and learn various computer applications.

Nice To Haves

• Seven (7) years’ experience in the electric utility industry highly preferred – distribution engineering, transmission, line construction, maintenance practices, including performance in a leadership capacity.
• Bachelor’s degree preferred.
• Experience administering collective bargaining agreements and HR policies fairly and equitably for all employees is highly desirable.

Responsibilities

• Serves as a leader for the area’s 24/7/365 electric utility operations, managing the lines organization.
• Responsible and accountable for the safe and reliable delivery of electricity, in compliance with regulatory requirements and with an eye toward ensuring future sustainability of operations.
• Plans, organizes, directs and reviews activities within a regional area, ensuring compliance with all applicable regulatory, operational, procedural, and budget guidelines.
• Provides leadership consistent with core values, holding safety, DE&I, ethical and complaint behavior, stewardship and customers service as essential to success.
• Leads, directs, and provides technical expertise and guidance to the operational groups managed, including essential personnel required to respond to and react to a variety of emergency / urgent situations.
• Requires significant field and administrative responsibilities.
• Fosters a high-performing safety culture where employees own, promote, and reinforce safe behaviors and feel empowered to speak up.
• Establishes and develops substantive working relationships with peers, staff and union leadership, and creates an environment and implements changes where needed to enhance FirstEnergy’s culture of safety, compliance, inclusion, accountability, and innovation, fosters a learning organization in which employees feel empowered to ask questions, challenge assumptions, and think creatively.
• Initiates and monitors implementation of appropriate safety and environmental safeguards in accordance with applicable regulations and professional practice to ensure that employee, community and environmental hazards and impacts of operational activities are eliminated or reduced to acceptable risk levels.
• Serves as a member of the management team and participates in the development and implementation of goals, objectives, priorities, policies, procedures, project prioritization and problem resolution.
• Plans, organizes, controls, integrates and evaluates the work of the operational group.
• Compiles and assesses data to review progress of work.
• Reviews and advises staff at various phases of work and provides support as needed.
• Works with director, other managers, and supervisors to engage employees to establish and achieve milestones and appropriate benchmarking measures for safety, reliability, customer service, financial performance, and compliance.
• Interprets and applies collective bargaining agreements and company policies.
• Responds to customer complaints and formal regulatory authority inquiries.
• Oversees preparation and subsequent control of area budget for personnel, material, equipment, construction, operations and maintenance.
• Plans, organizes, develops and monitors the performance of assigned supervisors and staff, establishing performance requirements and personal development targets, monitors performance and provides direction for performance improvement and development.
• Engages with employees and union leadership to create a culture of inclusion and teamwork.
• Recommends appropriate staffing levels and actively promotes developmental assignments for high potential employees to ensure adequate succession and career development opportunities.
• Coordinates response efforts and assists in the emergency outage restoration process.

Benefits

• competitive pay plus incentive compensation
• a company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• a choice of medical, prescription drug, dental, vision, and life insurance programs
• skills development training with tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager