Manager, Operations Security and Compliance

AIT Worldwide Logistics, Inc.•Torrance, CA
•$70,040 - $105,060

About The Position

The Manager, Operations Security and Compliance oversees high-value cargo protection and compliance with federal and industry security programs, including CTPAT and TAPA FSR/TSR. The role conducts carrier security vetting, facility security assessments, and transport security oversight to prevent theft, tampering, and supply chain disruptions across domestic and international logistics operations. It ensures operational and transportation-related security protocols are followed in accordance with customer requirements and AIT standards, focusing on forwarding and logistics operations rather than infrastructure security or workplace safety. As the primary security liaison for key customer security leaders, the Manager guides secure cargo-handling procedures and leads customer-driven security audits and corrective action programs. The role embeds security requirements into daily workflows and supports customer-facing audits, investigations, and corrective action development. It translates regulatory and customer expectations into operational controls, training materials, and standard operating procedures.

Requirements

  • High school diploma or GED required.
  • At least 5 years of experience in supply chain security, logistics security, or compliance, including hands-on experience with CTPAT, TAPA FSR/TSR, or customer security programs and exposure to high-value freight, transportation security, or warehouse security operations.
  • Strong working knowledge of CTPAT Minimum Security Criteria and TAPA standards.
  • Ability to conduct risk assessments, audits, and investigations.
  • Excellent cross-functional communication skills and ability to influence without authority.
  • Practical understanding of logistics operations, warehouse workflows, and transportation processes.
  • Strong documentation, reporting, and analytical skills.
  • Proficiency with Microsoft Office and security tracking tools.
  • Operationally focused security professional combining operational excellence with security acumen.
  • Comfort working cross-functionally across Operations, Warehouse, Global Security Operations, and Customer Service.
  • Demonstrated executive presence and a calm, methodical, and decisive approach during incidents.
  • Ability to balance risk mitigation with service delivery to internal stakeholders and customers.

Nice To Haves

  • Bachelor's degree in security management, criminal justice, logistics, risk management, or a related logistics-industry field or equivalent degree.
  • Certified Purchasing Professional (CPP).
  • AOSH Certified Safety Officer (CSO).
  • CTPAT certification experience.
  • TAPA FSR/TSR training or certification.
  • CPP, PSP, CSO, or similar security credentials.

Responsibilities

  • Conduct security risk assessments and due diligence for carriers, subcontractors, and service providers handling high-value freight.
  • Validate carrier compliance with CTPAT, TAPA TSR, and customer-mandated security requirements, including driver controls, equipment standards, and chain-of-custody procedures.
  • Review and maintain carrier security documentation, certifications, SOPs, and corrective action plans.
  • Partner with Operations and Procurement to approve, restrict, or remediate carriers based on security risk findings.
  • Perform facility security assessments aligned with TAPA FSR and CTPAT Minimum Security Criteria, covering access control, CCTV, alarm systems, key control, visitor management, and secure storage.
  • Identify facility vulnerabilities, assign risk ratings, and track corrective actions through closure.
  • Collaborate with Warehouse leaders to ensure secure handling, staging, and storage of high-value goods.
  • Maintain facility security documentation, post orders, and access protocols in audit-ready condition.
  • Define and enforce transport security controls for high-value shipments, including route risk analysis, secure parking, seal management, tracking, and escalation protocols.
  • Support Operations with security planning for sensitive or high-risk moves and ensure controls meet TAPA TSR and customer expectations.
  • Participate in theft, loss, or tampering investigations, perform root cause analysis, and recommend corrective and preventive actions.
  • Coordinate with Customer Service on shipment-level security requirements, exceptions, and incidents.
  • Prepare for and support CTPAT validations, TAPA audits, customer security audits, and internal assessments.
  • Maintain risk assessments, corrective action logs, training records, and partner vetting files.
  • Monitor regulatory and industry security updates and translate requirements into actionable internal procedures.
  • Serve as a subject-matter expert during audits and explain security controls to auditors and customers.
  • Develop and deliver security awareness training for Operations, Warehouse, Drivers, and Customer Service teams, emphasizing high-value cargo protection and insider threat awareness.
  • Coach frontline teams on proper procedures and escalation paths, reinforcing a security culture.
  • Advise business units while balancing security, service, and operational efficiency.
  • Respond to security incidents involving theft, loss, or suspicious activity.
  • Lead investigations with Global Safety and Security, document findings, and ensure corrective actions are implemented and verified.
  • Analyze trends and recommend improvements to reduce future risk.
  • Perform other duties as assigned.
  • Comply with all policies and standards.
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