Manager, Operations (Ramp) #3941

Cargojet

41d

About The Position

Job duties and responsibilities:

· Provide leadership, training, motivation and direction to all staff.

· Coach and develop employees, including performance management,
training, orientation and disciplinary action.

· Schedule & manage team member shifts; recruit & select employees.

· Delegate supplier orders and other tasks to staff; perform supplier
audits.

· Participate, oversee and audit workplace Health & Safety matters.

· Create and implement contingency plans in the event of operational
disruptions.

· Advise key staff of abnormal freight movements and special handling
instructions.

· Complete and approve payroll timesheets on a bi-weekly basis;
completion of Human Resources documents.

· Prepare, collect & review documentation and establish procedures
specific to the station’s operation.

· Co-operate with Airport Authority and other carriers to ensure
assistance when required.

· Prepare reports for Senior Management as required.

· Assist contract and non-contract customers in order to maintain
customer service levels.

· Oversee all contract suppliers.

· Ensure compliance with all Cargojet policies and
regulatory/legislative requirements.

· Communicate with downline stations to ensure available resources
(ULDs, herc straps, etc.) are forwarded as needed.

· Communicate with customers in regard to daily volume.

· Co-ordinate daily plan in regard to loading/unloading customer
tender/retrieval.

· Inform Local and National Management of nightly volumes and delays.

· Operate within budget parameters.

· Must be resourceful and have excellent problem-solving skills to
resolve day-to-day issues with a “can do” attitude and multitask with a sense of
urgency and dedication to the success of the operation.

· The successful candidate will be required to carry a BlackBerry and be
available when necessary.

Requirements

• High School Diploma: Post-Secondary education in an Aviation related or Management program would be an asset.
• 5 years of previous management experience.
• Ability to lead, coach and motivate staff.
• Strong written and verbal communication skills.
• Strong knowledge of all MS Office programs.
• Organizational and time management skills.
• Ability to obtain a Restricted Area Identity Card (RAIC).
• Ability to multi-task in a fast paced and noisy environment.
• Basic accounting/general math skills.
• Must possess a valid Driver’s License.
• Ability to work with minimal supervision.
• Trained in WHMIS, SMS, First Aid, Weight & Balance, Dangerous Goods and relevant Health & Safety courses.

Nice To Haves

• Post-Secondary education in an Aviation related or Management program would be an asset.

Responsibilities

• Provide leadership, training, motivation and direction to all staff.
• Coach and develop employees, including performance management, training, orientation and disciplinary action.
• Schedule & manage team member shifts; recruit & select employees.
• Delegate supplier orders and other tasks to staff; perform supplier audits.
• Participate, oversee and audit workplace Health & Safety matters.
• Create and implement contingency plans in the event of operational disruptions.
• Advise key staff of abnormal freight movements and special handling instructions.
• Complete and approve payroll timesheets on a bi-weekly basis; completion of Human Resources documents.
• Prepare, collect & review documentation and establish procedures specific to the station’s operation.
• Co-operate with Airport Authority and other carriers to ensure assistance when required.
• Prepare reports for Senior Management as required.
• Assist contract and non-contract customers in order to maintain customer service levels.
• Oversee all contract suppliers.
• Ensure compliance with all Cargojet policies and regulatory/legislative requirements.
• Communicate with downline stations to ensure available resources (ULDs, herc straps, etc.) are forwarded as needed.
• Communicate with customers in regard to daily volume.
• Co-ordinate daily plan in regard to loading/unloading customer tender/retrieval.
• Inform Local and National Management of nightly volumes and delays.
• Operate within budget parameters.
• Must be resourceful and have excellent problem-solving skills to resolve day-to-day issues with a “can do” attitude and multitask with a sense of urgency and dedication to the success of the operation.
• The successful candidate will be required to carry a BlackBerry and be available when necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees