Manager, Ramp Operations (PDX)

McGee Air Services • Portland, OR

2d • Onsite

About The Position

The Manager, Ramp Operations provides operational leadership and strategic support to all team members at the local level, ensuring a strong and successful partnership between McGee Air Services and its customers. This role is accountable for overseeing all aspects of ramp operations performance, implementing and sustaining safety programs, and fostering a culture of mutual respect, involvement, and high engagement. The Manager, Ramp Operations will lead by example to building a productive, motivated team focused on safety, efficiency, and service excellence.

Requirements

• Three (3) years of hands-on leadership experience, including experience leading large groups of team members in a fast-paced, service-focused environment required
• Three (3) years of airline experience with proven skills in station operations, including one of the following areas: passenger service, cargo handling, fleet service, and ground operations required
• Able to work varied shifts; weekends and holidays
• Obtain and maintain an airport security clearance, customs seal, and/or USPS security clearance including background criminal history check, drug screen, and fingerprinting is required.
• Ability to obtain and maintain airport security clearance, customs seal, and/or USPS security clearance including background criminal history check, drug screen and fingerprinting required by specific work assignment
• Must be authorized to work in the U.S.
• A valid driver's license with a good driving record is always required.
• Must be at least 18 years of age.
• Must have a valid driver's license and one of the following documents in order to obtain a Port Badge and US Customs Security clearance: Original or certified copy of a birth certificate, Unexpired US Passport, Permanent Resident Card, Unexpired US Territory Passport and I-94
• Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge.

Nice To Haves

• College course work in related fields preferred
• Excellent communication and interpersonal skills required
• Professional work ethic and demonstrated ability to work with all work groups while addressing people courageously, directly and candidly
• Proven ability to direct the work of others in a positive way
• Strong leadership ability with a genuine desire to help others
• Able to lead and successfully communicate with a diverse workgroup and other internal departments
• Ability to juggle multiple tasks in a fast-paced environment
• Ability to work with and maintain confidential information

Responsibilities

• Foster and maintain an environment and culture where the safety of our team members and customers is of paramount importance
• Lead a group of union and non-union team members, including coaching, mentoring, and supporting individual development
• Establish and maintain a culture that encourages open communication, and where all team members feel valued, connected, and engaged in the success of the operation
• Recognize and celebrate individual and team performance
• Monitor, assess, and report on ramp and team performance as needed and drive ongoing improvement
• Investigate and report delays, irregularities, safety and compliance concerns, share lessons learned, and develop solutions for future prevention
• Proactively identify potential threats to performance, safety, compliance, and staffing and implement mitigation
• Prepare necessary improvement plans, plan and execute initiatives, and coordinate efficient monthly/quarterly team member work schedules
• Ensure tools and equipment are available and in working condition for team members to perform job functions effectively and that robustly maintain systems are in place to track equipment
• Ensure that facilities are maintained in excellent condition, clean, organized, and free of hazards and clutter
• Supervise and fulfill all administrative duties inherent to this position in a timely manner to include scheduling, training, discipline and team member performance development
• Ensure compliance with company policies and all regulations of federal, state and local airport authorities
• Conduct audits and observations to ensure compliance with company and customer policy and expectations
• Demonstrate and maintain open and honest communication, creating an inclusive, engaging, and high-performance culture that demonstrates McGee's values of Safety, Service, Integrity, Mutual Respect, Accountability and Pride
• Other duties as assigned

Benefits

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines, & Horizon Air
• Comprehensive medical, dental, & vision insurance.
• 401(k) with company match.
• Company provided life insurance.
• Opportunity to earn additional pay each quarter based on performance.
• Generous holiday pay and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed