Manager, Operations- Omnichannel Programs
About The Position
The Manager, Operations leads multiple work streams within the operations organization by designing and executing project plans, managing timelines, and facilitating collaboration among stakeholders. This role drives business efficiency through data analysis, process improvement, and innovative solutions while ensuring alignment with organizational goals. The position requires strong leadership in resource allocation, project delivery, and cross-functional partnership development. The Manager fosters accountability, supports associate development, and upholds company standards to achieve operational excellence and deliver measurable business results. The team leads initiatives to expand revenue opportunities within the EV Charging Network and Walmart by integrating retail partnerships that enhance customer engagement and loyalty. They manage project plans, coordinate cross-functional efforts, and analyze data to optimize network utilization and sales growth. Focused on operational excellence, the team develops innovative solutions, facilitates collaboration among stakeholders, and drives execution to meet business objectives. Their work supports continuous improvement, resource allocation, and effective communication to deliver impactful results aligned with Walmart’s strategic goals.
Requirements
- Proven experience managing multiple operational workstreams with strong project management and execution skills
- Ability to design and implement structured project plans, timelines, and deliverables effectively
- Strong analytical skills with the ability to leverage data to identify opportunities and drive decision-making
- Experience collaborating cross-functionally and influencing stakeholders across diverse teams
- Strong communication and stakeholder management skills, with the ability to align teams and drive outcomes
- Background in business operations, resource allocation, and program execution in a fast-paced environment
- Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.
Nice To Haves
- Supervising Associates
- Masters: Economics
- Project Management - Project Management Professional - Certification
Responsibilities
- Manage multiple operational workstreams by developing project plans, organizing timelines, and ensuring successful execution of EV charging initiatives from concept through deployment
- Partner with cross-functional teams to implement scalable and cost-efficient charging solutions across the retail portfolio
- Analyze data to identify root causes, generate insights, and recommend solutions that improve performance and support business objectives
- Drive process improvements and operational efficiencies to enhance execution, reduce costs, and improve overall program performance
- Build and maintain strong relationships with stakeholders to align priorities and ensure consistent program delivery
- Provide guidance and support to field teams to ensure high-quality execution and adherence to company standards
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
