Manager Operations - CA (South)

GEODIS • Oshawa, ON

2d • CA$110,000 - CA$125,000 • Hybrid

About The Position

The Operations Manager is a key member of the leadership team responsible for overseeing all aspects of warehouse operations as it pertains to inventory integrity, order fulfillment, and the movement of goods in and out of the distribution center.

At GEODIS, we don’t just move goods through the supply chain, we are passionate about helping you move your career to the next level. As a company, our emphasis on excellence has made us a global supply chain leader, committed to helping clients overcome their logistical constraints. We could not do this without our people, our GEODIANS, and a culture of transparency, inclusion, trust, and respect.

Requirements

• Bachelor’s degree from a 4 year college or university
• Minimum 3 to 5 years of related experience and/or training; or an equivalent combination of education and training
• Progressive leadership and employee culture building experience
• Experience with warehouse management systems such as Manhattan or Red Prairie.
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, teammates and the general public
• Ability to research and solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Nice To Haves

• Experience with timekeeping, labor management systems and productivity initiatives preferred
• Lean certifications focus on continuous improvement initiatives

Responsibilities

• Establishes and leads operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse/distribution center inventory current
• Ensures the physical condition of the warehouse and equipment are properly maintained
• Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons
• Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales
• Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests
• Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security
• Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems
• Leads an efficient and successful operations while successfully mitigating any barriers to success
• Partners with engineering to implement and maintain proper layout of warehouse and product placement
• Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center
• Ensures adequate staffing, training, coaching and development for employees
• Reports employees' hours worked to Payroll on a weekly basis
• Provides hands on management of the distribution center including interviewing, hiring, and training Supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
• Ensures compliance with CTPAT, ISO, AIB, and others regulatory certifications as applicable
• Effectively manages the budget and P&L of the operation
• Addresses complaints and resolves problems
• Other duties as required and assigned
• For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action

Benefits

• Healthcare coverage including prescriptions and dental insurance after 30 days of employment
• RRSP (Registered Retirement Savings Plan) with DPSP (Deferred Profit Sharing Plan) contribution
• Employer-provided Life and Accidental Death insurance
• Employer-provided Short Term Disability plan
• Available Long Term Disability plan
• Teledoc virtual health care access to doctors and therapists through Canada Life
• Opportunities to volunteer and give back to your community
• Access to career development, employee resource groups, and mentorship programs
• + more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager