Manager, Operations Acceleration & Growth

AmeriVet•San Antonio, TX

3d•Hybrid

About The Position

AmeriVet is a rapidly growing, people-first veterinary services organization dedicated to supporting veterinarians and care teams in delivering high-quality, compassionate care nationwide. As we continue to expand across multiple states, we remain committed to strong operational foundations, clinical excellence, and being recognized as a Top Place to Work. Our growth creates exciting opportunities for HR leaders to build scalable, compliant, and people-centered infrastructure that supports our teams and our mission. The Operations Acceleration and Growth manager, is responsible for driving sustained performance improvement across clinics by addressing operational exceptions, removing barriers, and ensuring execution of high-impact initiatives. This role serves as a critical extension of the Director of Operations Acceleration & Growth, translating strategy into execution and accelerating value realization at the clinic level. This is a highly collaborative, field-connected role focused on stabilizing operations, improving consistency, and elevating performance across assigned clinics. The Manager partners closely with field leaders, practice managers, and cross-functional teams to identify gaps, implement solutions, and ensure initiatives deliver measurable results. Success in this role requires strong operational acumen, a hands-on approach, and the ability to influence without direct authority.

Requirements

Hands-on leadership experience with at least 4 years of experience, with a strong focus on execution, including managing day-to-day operations, driving process improvements, and ensuring consistent delivery of results.
Minimum 2+ years within the organization or equivalent experience with strong understanding of field operations
Demonstrated success driving operational improvements and performance outcomes
Strong understanding of clinic workflows, staffing models, and operational KPIs
Experience leading & championing change initiatives in a field-based environment
Strong analytical skills with the ability to translate data into actionable insights
Proficiency in Excel and operational reporting tools (Core4, Workday, HUB Spot)
Ability to influence, coach, and drive accountability without direct authority
Strong communication skills with the ability to engage both frontline teams and leadership
High level of ownership, accountability, and follow-through
Hands-on, execution-focused mindset with a bias toward action and results
Comfortable operating in ambiguity and prioritizing in a fast-paced environment

Nice To Haves

Prior experience as a Practice Manager or clinic leadership role strongly preferred
Bachelor’s degree preferred

Responsibilities

Identify clinics or operational areas underperforming key metrics and lead targeted, data-driven interventions to rapidly close gaps.
Partner directly with clinic and field leaders to implement operational changes, reinforce standards, and drive accountability for results.
Track and analyze key performance indicators, provide visibility into trends, and proactively escalate risks or gaps requiring leadership attention.
Support rollout of enterprise initiatives, ensuring smooth implementation, strong adoption, and long-term sustainability at the clinic level.
Diagnose operational challenges using data and frontline insights. Deploy practical, sustainable solutions that improve performance and team effectiveness.
Work closely with HR, Finance, Operations, and other support teams to align efforts and ensure clinics receive the support needed to execute effectively.
Drive improvements while maintaining sustainable workloads, ensuring changes are practical and support long-term team engagement and retention.
Ensure consistent adoption of SOPs, workflows, and tools. Identify opportunities to scale best practices across clinics to drive efficiency and consistency.
Apply structured problem-solving and continuous improvement strategies to streamline workflows, reduce inefficiencies, and improve clinic performance.