Manager Operational Improvement

The Nebraska Medical Center•Omaha, NE

2d•Hybrid

About The Position

Lead the team trusted to solve Nebraska Medicine's toughest operational challenges. Our Clinical Operational Improvement team partners with leaders across the organization to redesign care delivery, eliminate waste, improve quality outcomes, and build systems that help patients, providers, and teams succeed. This isn't a role focused on maintaining the status quo—it's about leading a highly respected team of clinicians and improvement professionals who use Lean Six Sigma methodologies, data-driven decision making, and collaborative change leadership to tackle complex problems that no one else has been able to solve. If you're energized by transforming healthcare operations, influencing executive leaders, and creating measurable, system-wide impact, we invite you to join our team. You'll lead a team that serves as Nebraska Medicine's internal operational improvement consulting group. Our team partners with executive and operational leaders across the health system to solve the most complex challenges affecting patient care, quality, safety, efficiency, and organizational performance. Success requires curiosity, collaboration, analytical thinking, and the ability to influence without direct authority while helping others embrace lasting change.

Requirements

Minimum of five years of experience utilizing continuous process improvement tools and methods.
Bachelor's degree in business administration, healthcare/nursing administration, nursing, industrial engineering, industrial/organizational psychology, organizational development, finance, accounting or related field required.
Demonstrated competence in Quality Improvement in the healthcare setting required.
Demonstrated mentoring, coaching, and leadership experience required.
Demonstrated interpersonal, facilitation, and presentation skills required.
Excellent verbal and written communication skills required.
Ability to translate strategic into action plans and synthesize high volume of data, input and metrics into meaningful focus area required.
Familiarity in using statistical software (i.e. SigmaXL, Minitab) required.
Candidate must live in Nebraska or Iowa

Nice To Haves

Prior healthcare clinical or support operations administrator experience preferred.
Leadership experience preferred.
Master's degree in related field preferred.
Compliance and safety knowledge of regulatory agency laws (JCAHO, OSHA, NFPA, EPA, DOT, etc.) and knowledge of industry quality standards preferred.

Responsibilities

Manage, coordinate, and integrate the quality initiatives and process improvement activities to facilitate achievement of organization goals at Nebraska Medicine using Lean/Six Sigma tools, methodologies, and philosophy.
Establishment and monitoring of key business metrics, tracking and review of projects and integration of new process and quality improvement tools.
Development and implementation of communication plans to facilitate knowledge of Lean/Six Sigma strategy, tools, and business practices across the organization.
Identify, leverage, and share best practices with organizational stakeholders.
Working collaborative with Director, Quality and Analytics to manage the process improvement teams to identify and develop top performers as potential business/functional leaders for Nebraska Medicine and develop career plans.