Manager Operational Excellence

Sotera Health • Oak Brook, IL

10d • Hybrid

About The Position

Reporting to the Sr. Director of Operational Excellence, the Operational Excellence (Op Ex) Manager is responsible for the execution of strategic initiatives and capability building as part of the Operational Excellence program for Sterigenics. The position will work collaboratively with employees and the management team to implement operational improvements that focus on improving quality, productivity, labor, and cost saving efficiencies. This role will serve as a change agent for developing and encouraging a culture that is driven by safety, discipline, transparency, and accountability. The Op Ex Manager will assist in executing strategic performance analysis, gap assessment, opportunity identification and change implementation for critical processes across the organization, to deliver a scalable and sustainable best in class operations environment for the business. Will facilitate cross-functional initiatives for mapping process flow paths, gathering and analyzing process data to identify root cause problems, identifying areas of process improvements, and use of process techniques to develop solutions to improve and enable measurable results in process efficiency, customer satisfaction, product quality that drives higher productivity and an increase in profitable growth.

Requirements

• Minimum BA or BS (or international equivalent).
• 3-5 years hands on practicing Lean, Six Sigma experience.
• 5-10 years of progressive experience, at a project level, in an individual contributor role, developing, initiating and supporting Operational Excellence initiatives in a global organization.
• 5-10 years of experience in a transactional or services business with an operational emphasis in Supply Chain optimization.
• Analytical and problem-solving skills.
• Excellent communication skills with ability to secure alignment and influence without authority at senior-leader levels.
• Excellent computer skills (MS products, MiniTab).
• Must be able to travel 25-50% to various locations as needed and have a valid passport.

Nice To Haves

• Preference toward Project Management Professional (PMP), Lean, Six Sigma certifications.
• Preference toward candidates with multi-site global experience, operating in different time zones & cultures.
• Record of delivering quantifiable efficiencies/performance optimization and implementing change across multiple functional areas.

Responsibilities

• Deploy best practices across all business units, and regions.
• Identify opportunities that will benefit customers to drive standardization, automation and profitably.
• Create, communicate and support strategies aimed at changing behaviors, without disrupting the legacy of success within the sites themselves.
• Understand inherent cultures, motivation and action.
• Act as a champion and change agent for driving positive culture change and improving operational efficiencies while deploying new techniques and tactics.
• Develop and manage a monthly report of KPIs, identifying critical issues and action plans to attack problems.
• Provide external benchmarking, industry best practice identification, evaluation, and adoption plans.
• Lead cross-training initiatives, aimed at broadening the overall knowledge of the business, while fostering team building, and improved individual growth and performance.
• Develop, maintain and ensure regulatory compliance with procedures and metrics that impact quality, safety, process and productivity improvements throughout the company.

Benefits

• Consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.
• Affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager