Manager Operational Excellence

Hospital for Special Surgery•New York, NY

23h

About The Position

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Requirements

Demonstrate strong interpersonal and communication skills with the ability to influence and align clinical, operational, and executive stakeholders across complex, multidisciplinary environments.

Responsibilities

Lead initiatives focused on optimizing block time allocation, utilization, and release policies in collaboration with surgical chiefs, OR scheduling, and hospital leadership.
Develop and maintain analytic frameworks to monitor block utilization, on-time starts, turnover time, case cancellations, and overall OR throughput.
Identify and implement evidence-based best practices for perioperative flow, including pre-surgical testing, day-of-surgery preparation, PACU throughput, and surgical scheduling optimization.
Partner with surgical teams to design and sustain improvements in first-case on-time starts and intraday OR schedule management.
Support development and governance of block time committees and OR efficiency councils, including agenda preparation, data synthesis, and follow-through on action items.
Lead and execute strategic perioperative projects to achieve operational efficiency and support margin improvement.
Partner with OR, surgical, and anesthesia leaders to optimize functional area performance, ensuring productivity, efficiency, and structural effectiveness.
Collaborate with physicians, clinicians, and operational leaders to redesign patient workflows, care touchpoints, and the perioperative experience.
Serve as a thought partner and facilitator for governance structures managing perioperative performance improvement.
Demonstrate strong interpersonal and communication skills with the ability to influence and align clinical, operational, and executive stakeholders across complex, multidisciplinary environments.
Drive a variety of perioperative performance improvement initiatives, including: Creating and facilitating highly effective infrastructures for collaborative decision-making and initiative advancement.
Leveraging a continuous improvement mindset to design and implement perioperative best practices.
Building project plans, preparing final deliverables, and leading stakeholder alignment to ensure successful execution of operational priorities.
Supporting perioperative capacity planning and forecasting efforts through data analysis, scenario modeling, and evaluation of future operational demand and resource needs.
Offer executive project management support to C-suite and surgical leaders, including the Chief Operating Officer, Chief Strategy Officer, Surgeon-in-Chief, and Vice President, Perioperative Services on a variety of special projects.
Contribute to Operational Excellence team development, including performance management, professional development, and mentoring of junior team members.