Manager, Operational Excellence & Network Transformation

Parts Town•Addison, IL

20h•Hybrid

About The Position

As the Manager, Operational Excellence & Network Transformation, you will own the design, execution, and delivery of operational excellence initiatives across our fulfillment network. Acting as a program owner, you will lead process standardization, WMS implementations, and new site launches while driving measurable improvements in cost, service, and productivity. This role partners closely with Operations, IT, Engineering, and Supply Chain leaders to ensure scalable, standardized, and high-performing fulfillment operations. From concept to go-live to post-launch performance, you’ll help deliver results that stick!

Requirements

5+ years of experience in operational excellence, fulfillment operations, or supply chain transformation
Extensive knowledge of Lean, Six Sigma, and operational excellence methodologies
Strong understanding of Warehouse Management Systems (experience with High Jump is a bonus!)
Led WMS implementations, new site launches, or network-level process improvements
Strong knowledge of warehouse operations and fulfillment workflows
Data-driven mindset with the ability to identify and drive performance improvements
Excellent cross-functional leadership skills
Comprehensive knowledge of Microsoft Office products (proficiency in Excel, PowerPoint, and analytics tools is strongly preferred)
All-star communicator and proficient in English (both written and verbal)
Ability to travel (40% annually, but as high as 50% during project implementation)
Quality, high speed internet connection at home

Nice To Haves

Experience with High Jump WMS

Responsibilities

Serve as the end-to-end process owner for inbound, outbound, and returns workflows
Define, document, and maintain global SOPs and standard work
Establish audit mechanisms, compliance tracking, and change control processes
Lead process design for new site launches and network transformations
Drive adoption and adherence to standardized processes across all sites by developing scalable workflows, labor models, and operating playbooks
Support site startup, stabilization, and performance optimization
Act as process owner during WMS implementations, upgrades, and migrations
Translate operational requirements into system design inputs
Lead UAT, validation, and go-live readiness activities
Provide hands-on leadership during go-live and stabilization periods