Manager, Online Banking & Technical Delivery
About The Position
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. A successful Manager, Online Banking & Technical Delivery leads delivery and implementations from solution design through production readiness. This role manages developers and technical leads, aligns delivery plans with project goals, and ensures configuration, customization, integrations, testing, and deployment activities are executed effectively. This leader also works closely with clients, project teams, product teams, and third-party partners to communicate technical direction, manage risks, and drive strong implementation outcomes.
Requirements
- 15+ years of relevant software engineering, implementation, or technical delivery experience with a Bachelor’s degree, or 12+ years with a Master’s degree or above.
- Advanced to Expert proficiency across 10+ core technologies and practices, including ASP.NET, C#, XML, JavaScript, AngularJS, HTML, jQuery, XSLT, .NET Core, SQL Server, APIs, microservices, CI/CD, and Azure.
- 2+ banking domain areas of experience, including retail banking, business banking, fintech solutions, or digital banking delivery models.
- Bachelor’s degree or 1+ Master’s degree in a relevant field.
Nice To Haves
- 1+ professional certification in Azure, Agile, Scrum, DevOps, security, architecture, or technical leadership.
- 2+ additional domain areas of exposure, such as U.S. digital payments, core banking systems, or third-party banking integrations.
- 3+ advanced practice areas of experience, including enterprise architecture, security and performance testing, observability and reliability engineering, or AI-assisted engineering.
Responsibilities
- Lead end-to-end technical delivery for assigned implementations, including task planning, estimates, dependencies, deliverables, technical solution design, code build schedules, and implementation documentation.
- Provide oversight for product configuration, custom development, mobile implementation, UI/UX configuration, integrations, environment readiness, performance testing, security testing, architecture reviews, design decisions, and code review standards.
- Manage, coach, and develop developers and technical leads while balancing workload, validating staffing and capacity needs, supporting onboarding and training, and promoting accountability, collaboration, and continuous improvement.
- Serve as a client-facing technical leader by working with clients, Business Analysts, Project Managers, Product Development, internal stakeholders, and third-party vendors to define requirements, guide solutions, resolve integration issues, and support defect triage and technical troubleshooting.
- Oversee go-live and production readiness activities, including playbooks, pilot plans, validation plans, code promotions, approval checkpoints, cutover readiness, operational readiness, post-installation verification, and improvements in automation, quality controls, repeatability, and developer productivity.
Benefits
- annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards
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What This Job Offers
Job Type
Full-time
Career Level
Manager
