Manager on Duty

City of Lino Lakes•Lino Lakes, MN

13d•Onsite

About The Position

The City of Lino Lakes is hiring a Manager on Duty to oversee operations at the Rookery Activity Center in the evenings and weekends. The Rookery offers approximately 5,600 square feet of fitness floor space, a 25-yard lap pool, zero-depth entry recreational pool with water feature and water slide, sauna, a gymnasium, a multipurpose room that hosts a variety of programming for all ages, a rentable space for birthday parties and meetings, a drop-in child watch area, and locker rooms for men, women, and families. The Manager on Duty will receive a free membership to the Rookery Activity Center.

Requirements

High school degree or equivalent.
One year customer service experience in a similar role.
Six months supervisory experience in a similar role.
Must be 18 years of age or older.
Ability to lift and move 50 pounds.
Must obtain CPR/AED/First Aid Certification within 90 days of hire.

Nice To Haves

Managerial experience.
Two or more years of customer service experience.
One or more years of supervisory experience.
Current CPR and First Aid certifications.
Experience using recreation management software, specifically CivicRec.

Responsibilities

Oversee all activities that take place in the Rookery Activity Center.
Provide information and assistance to guests, members, and staff including assisting with membership sales, providing tours, answering questions, and addressing customer concerns and complaints.
Interpret and enforce Activity Center rules for guests, members, and staff.
Supervise Activity Center staff, write daily reports, cash handling, and maintain building safety and security according to Rookery Activity Center policies and procedures.
Assist with memberships including providing tours, answering questions and signing up new members.
Set up and take down multiple spaces including the handling of recreation equipment, tables, chairs, technology, etc.
Perform general cleaning as needed.
Perform in accordance with appropriate safety and security procedures.
Arrive on time for shifts and maintain timesheets with accurate number of hours worked.
Find substitute employees to work shift if a planned absence is necessary.
Other duties and special projects as assigned.
Other job related duties and special projects as directed.