Manager On Duty

Montrose Recreation District•Montrose, CO

18h•Onsite

About The Position

Responsible for supporting the general operation of the Community Recreation Center (CRC), Field House (FH), and FlexRec (Flex). This includes general facility operations, customer service and enforcing facility rules. This position is responsible for ensuring a clean, safe, organized, and positive environment at MRD facilities.

Requirements

Must be 18 years of age.
The possession of or ability to obtain CPR/AED and First Aid Certification.

Nice To Haves

One (1) year of customer service experience and/or facility management, preferred.
High school diploma or equivalent, preferred.

Responsibilities

Ensures that the facility is properly monitored for the safe and effective operation of programs, activities, and drop-in services.
Conducts facility walkthroughs to ensure a safe, clean, and positive environment.
Enforces facility rules such as: ensuring patrons scan their pass, pay the daily admission fee, follow behavior standards, or are in the facility as a spectator.
Promotes MRD programs, services, and facilities through in-person interactions and other avenues as available.
Assists with the setup and tear down of programs and facility party rentals.
Provides customer service face-to-face, maintains knowledge of the MRD Activity Guide, personnel, programs, services, facilities, and policies.
Serves as the floor manager during hours of operation
Assist the Customer Service Representatives at the front desk by answering phone calls, helping walk-in visitors, screening callers / walk-in visitors, and referring them to the appropriate personnel, receiving/recording messages for employees and patrons.