Manager on Duty - Adults (85624)

Town of Erie • Erie, CO

1d • $20 - $25 • Onsite

About The Position

The Erie Community Center (ECC) is looking for an enthusiastic and dependable team member to join us as a Manager on Duty – Adults to help lead programs, events, trips, and daily activities that bring people together and make a positive impact. This position supports our popular older adult Thursday Lunch Program and Dinner & Concert events. Responsibilities may include setting and clearing tables, serving food, washing dishes, and assisting with event setup and cleanup while serving as a friendly and professional presence for patrons, volunteers, and staff. This is a great opportunity to build customer service and teamwork skills while creating meaningful connections with community members in a fun, welcoming environment. You’ll play an important part in delivering exceptional experiences for our older adult population. The ideal candidate is a strong communicator, enjoys working in a team-oriented environment, stays calm under pressure, and is passionate about community engagement. If you’re organized, adaptable, and excited to help create memorable programs and events, we’d love to have you join our team.

Requirements

• Must be a minimum of 18 years of age with a High School Diploma or GED
• One year of related customer service, recreation or related experience is required.
• A combination of education and experience may be considered.
• Ability to obtain CPR, First Aid and AED certification within three months of employment.

Nice To Haves

• Strong communicator
• Enjoys working in a team-oriented environment
• Stays calm under pressure
• Passionate about community engagement
• Organized
• Adaptable

Responsibilities

• Assist the Coordinator and Assistant Coordinator in performing daily duties in a variety of recreation and special event operations. This includes, but is not limited to, programs, classes, Thursday lunch, day trips and special events
• Act as Manager on Duty and lead to assist with event operations.
• Provide exceptional guest service to all guests.
• Respond to information requests, comments, and complaints from the public
• Maintain work area, facilities, equipment, and reports
• Set up, tear down of program related equipment required, including but not limited to tables, chairs, AV, and other program related items.
• Inspects for safety hazards
• Attend and participate in staff meetings and trainings
• May assist with training staff or volunteers
• Ensure the safety of guests and program participants by enforcing all rules and policies with staff and guests
• Remain composed and makes sound judgments in any emergency or non-emergency situation.
• Respond to emergency situations, administers first aid, CPR, or other medical attention as needed, and complete incident reports
• Maintain frequent communication with staff within the Community Center and Division and reports any issues or concerns with inventory, facility conditions, policies and incidents to supervisory staff as needed
• Provide supervision for volunteers for programs
• Manage program supply inventory to include preparing and collecting supplies, monitoring inventory, and making recommendations for new purchases
• Serve as a professional ambassador of the Town by maintaining a professional image, a team-based collaborative approach, and high ethical standards.
• Inspect facilities and program areas to ensure a safe environment. Report safety concerns as needed.
• Interpret, communicate, and enforce all Department, Town, County, State and Federal policies and procedures within areas of program responsibility.
• Complete all required safety trainings in a timely manner.
• Develop and accomplish goals and objectives to support the Department and Town mission.
• Performs other related duties as assigned.

Benefits

• Free membership to the Erie Community Center
• Access to the Town's Employee Assistance Program (EAP)
• Colorado Sick Leave (1 hour of accrued, paid leave per 30 hours worked, up to 48 hours per year)
• Robust Medical, Dental and Vision plans
• Supplemental Accident, Critical Illness and Hospital Plans
• Employee Discount Program through Benefits Hub
• Employer sponsored wellness program, including employee-based fitness classes

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED