Manager, Office

Urology Centers of Alabama • Birmingham, AL

27d • Onsite

About The Position

Urology Centers of Alabama is seeking an Office Manager to oversee the day-to-day functions of the Front Desk and Medical Secretary Team. This role involves assisting with front desk duties, handling complex patient inquiries, ensuring accurate registration and insurance verification, and managing batch balancing and deposits. The Office Manager will also be responsible for training new team members and acting as a liaison between clinical and clerical staff. Urology Centers of Alabama is a well-established practice with a reputation for excellence, offering high-quality, personalized medical care in state-of-the-art facilities. They specialize in comprehensive urological treatments, including minimally invasive robotic surgery, and are involved in research studies.

Requirements

• At least three (3) years of healthcare clerical experience, preferably at a front desk or as a Medical Secretary
• Prior supervisory experience or experience leading Teams to success
• Must be knowledgeable in third party payor systems and practices

Responsibilities

• Oversee the Front Desk and Medical Secretary Team’s day-to-day functions at UCA’s clinic, assisting with those duties as necessary
• Field questions from patients and route them to the appropriate person/department
• Verify that Team properly completes registration, insurance verification, and check-in process, handling the most complex cases
• Ensure Team balances batches, superbills, and deposits are accurate
• Conduct new Team Member training
• Act as liaison between clinical and clerical positions

Benefits

• BCBS Health Insurance
• Generous time off and paid holidays
• Free parking
• Uniform reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed