Manager of Workforce Training & Pathways, Harvard Ed Portal

Harvard University • Cambridge, MA

1d • Hybrid

About The Position

The Harvard Ed Portal is a collaborative partnership between Harvard University, the City of Boston, the Harvard Allston Task Force, and the Allston-Brighton community. The Ed Portal serves as the community's primary access point to Harvard's educational resources in arts, wellness, and workforce and economic development. The Workforce Development Program specifically supports unemployed and underemployed individuals in Allston Brighton and Cambridge with their career exploration and job searches. The Professional Workforce Ready (PWR) and Pathways Programs are designed to help individuals enter in-demand careers with growth potential in industries like STEM, Healthcare, Life Sciences, and other future-focused and climate-resistant sectors. The PWR Program equips adult learners with essential professional skills for success in the 21st century.

The Manager of Workforce Training & Pathways will support the development and manage the delivery of these programs, including the Professional Workforce Ready (PWR), Pathways, and related curricula. This role involves overseeing the delivery of culturally and developmentally appropriate skills training for diverse adult learners, staying current with workforce trends and career opportunities, and creating specific Pathway Programs in areas such as biotech/life sciences, healthcare, architecture, engineering, & construction, IT, technology & innovation, and green/climate sustainable jobs. The position also includes providing direct case management to participants to address barriers and ensure program completion and credential attainment, and maintaining communication with employer partners, internship hosts, and other stakeholders.

Requirements

• Bachelor’s degree required.
• 3 years’ minimum relevant experience.
• Excellent verbal and written communication skills.
• Demonstrated success in project planning and program management.
• Demonstrated knowledge of current workforce trends and regional employment opportunities.
• Proven track record for developing professional, working relationships with various stakeholders in a community program setting.
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint) and Outlook.
• Ability to collaborate closely with internal team members toward programmatic, site-based, departmental, and larger university initiatives and goals.
• Professional experience career coaching adults with diverse levels of educational attainment, career experience, ages, industry interests, abilities, and across other lines of difference.

Nice To Haves

• Prior experience in adult education, career training program design, delivery, and evaluation, or presentation and facilitation of adult-facing workforce development programs
• Bi-lingual a plus.
• Experience with small business development initiatives and understanding of entrepreneurial economy
• Strong research and analytical skills; ability to effectively organize and display data.

Responsibilities

• Support the development of and manage the delivery of Professional Workforce Ready (PWR), Pathways, and related programs and curricula
• Develop and oversee the delivery of culturally and developmentally appropriate professional and technical skills trainings for diverse cohorts of adult learners
• Maintain a current knowledge and awareness of workforce and economic trends and forecasts and a to-date understanding of career opportunities available within our region.
• Create and deliver Pathway Programs including but not limited to: biotech/life sciences; healthcare; architecture, engineering, & construction; IT, technology & innovation; green/climate sustainable jobs; and other industries with broad, well-paying, growth opportunities.
• Provide direct case management to individual cohort participants (trainees/interns) to mitigate attrition due to social and economic barriers and increase persistence and success in program completion and credential attainment
• Maintain consistent communication with employer partners, internship hosts, volunteers, contractors, and external partners throughout program planning and execution to provide support, ensure a positive collaborative experience and offer proactive troubleshooting
• Communicate with local workforce and adult ed partners to increase awareness of PWR, and Pathways programming and share information about connected training opportunities
• Plan and publicize a clear schedule for internal training programs, PWR and Pathways opportunities, including application cycles, qualifications, topics and industries
• Develop a referral process and network of nonprofit, adult ed, workforce, and employer partners to recruit diverse qualified participants from Allston, Brighton, & Cambridge
• Steward strong relationships with existing local anchor employers and develop and maintain relationships with new employer partners, training program providers, and workforce development boards
• Develop and steward strong relationships with internal Harvard partners and external partners providing training, credentialing, or employment opportunities for Allston, Brighton, and Cambridge residents
• Represent the Workforce and Economic Development team at relevant events, meetings, and on committees related to career training and pathways programs, biotech/life sciences; architecture, engineering, & construction; IT, technology & innovation; green/climate sustainable jobs; etc.
• In collaboration with HPAC marketing team, create advertising and marketing campaigns for new and updated career pathways and training programs
• Create, maintain, and leverage a database of program partners and supporters for outreach, referrals, recruitment, and program delivery, curriculum development, and Pathways Program sessions

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level