Manager of Technology - NBC Bay Area

NBCUniversal•San Jose, CA

2d•Onsite

About The Position

NBCUniversal is seeking a Manager of Broadcast Technology to join their Technology & Operations team in Northern California, supporting NBC Bay Area KNTV, T48 KSTS, T33 KCSO, and T51 KNSO. This role is primarily responsible for the day-to-day oversight and management of a team that implements and supports technology and users within a mission-critical media production and enterprise IT environment. The ideal candidate is someone who loves a challenge, enjoys leading teams, and wants to make a positive impact while being part of a high-performing team at the forefront of media technology.

Requirements

Minimum of 7 years of relevant experience, including at least 3 years of leadership experience involving people management, project leadership, or indirect leadership.
Bachelor’s degree in computer science, engineering, radio, television & film, related fields, or equivalent experience.
Ability to articulate clear performance expectations, provide accountability for team members and communicate effectively across stakeholders at all levels.
Leading support of mid to major market news or live event production operations & 24x7 mission critical technology facilities.
Expertise in planning, implementation and support of media technology including SDI, NDI and (ST-2110) video infrastructures, contribution & distribution encoding, live production systems, news gathering tools, NRCS, NLE, media asset management, and transmission systems.
Expertise in core IT fundamentals including administration of physical / virtualized / cloud compute & storage, networking, domain & identity management.
History of successfully leading complex projects resulting in satisfied stakeholders.
Must be willing to work in San Jose, CA.
Willingness to travel and work outside standard hours, and on weekends with short notice.
Must have unrestricted work authorization to work in the United States.
Must be 18 years or older.
Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program.

Responsibilities

Lead the requirements gathering, planning, and implementation of technical and workflow solutions for News, Production, and Creative Services partners.
Oversight & administration of media production applications, systems and infrastructure, including critical facility infrastructure, ensuring reliability of technology and operations.
Responsible for staffing and supervisory duties of Production Operations Specialists, including hiring, scheduling and performance management in accordance with local station policies.
Oversee technical support, incident response operations and customer communication.
Provide processes, resourcing and guidance to ensure team objectives & SLAs are met.
Hire, coach and develop team members throughout their career journey.
Develop & maintain strong stakeholder relationships, ensuring effective communication.
Ensure compliance with NBCUniversal cyber security policies and standards.
All other duties as assigned.
Knowledge of FCC rules and laws pertaining to news broadcasting on multi-media platforms, and employment and labor regulations.