Manager of Strategic Engagement - Vice Provost of Student Success - UTK

University of Tennessee•Knoxville, TN

7d•Onsite

About The Position

The Manager of Strategic Engagement serves as a key strategic partner to the Senior Vice Provost of Student Success (VPSS), supporting executive communications, brand management, and high-impact engagement initiatives. This role functions as the “voice and lens” of the VPSS, advancing divisional priorities through thoughtful storytelling, event strategy, and real-time engagement support. The position requires a high level of professionalism, discretion, creativity, and responsiveness in a fast-paced, highly visible environment.

Requirements

Bachelor’s Degree in Marketing, Communications, Public Relations, or related field
Minimum of 3 years of experience in a brand management or public relations role.
Proven success in effectively managing and creating content for social media
Exceptional written and verbal communication skills
Strong organizational and project management abilities
High level of discretion and professionalism
Creative storytelling and digital content development
Exceptional social media experience, specifically with Instagram and LinkedIn
Ability to work independently and collaboratively in a fast-paced environment
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Nice To Haves

Experience directly managing a brand digitally
Event planning experience
Experience in higher education

Responsibilities

Draft, edit, and coordinate speeches, talking points, correspondence, and formal remarks on behalf of the VPSS.
Manage the VPSS’s professional voice and presence, including oversight of email communications and message alignment.
Ensure consistency in tone, messaging, and strategic positioning across all executive communications.
Serve as a liaison for communications-related requests, ensuring alignment with institutional priorities and standards.
Develop and execute content that highlights the VPSS’s leadership, engagement, and impact.
Capture and produce real-time content (photography, video, social media) that reflects authentic, human-centered moments.
Manage the VPSS’s social media presence, ensuring timely, engaging, and strategic storytelling.
Partner with divisional and campus communicators to amplify messaging.
Lead planning and execution of high-profile events and initiatives (e.g., Vol Voices, Orange Dash, and similar programs).
Coordinate and support smaller, high-touch engagement opportunities, including hosted events and stakeholder gatherings.
Accompany the VPSS to events to provide real-time communication support, capture content, and manage logistics.
Document key discussions, track follow-ups, and support meaningful stakeholder engagement.
Supervise and mentor student interns, supporting both program execution and professional development.
Collaborate closely with the Lead Director, Chief of Staff, and Administrative Coordinator to ensure alignment between strategy and execution.
Contribute to a cohesive, high-functioning team environment.
Support additional initiatives and special projects as assigned.
Other Duties as Assigned