Manager of Social Services

Ochsner Clinic Foundation•Houma, LA

5d•Onsite

About The Position

This job assumes responsibility for strategic planning, direction, operations and overall accountability for the Social Service component of the Care Management department. It involves creating innovative social service solutions to ensure quality outcomes, achieving shared savings quality metrics, and decreasing cost/utilization. The role requires independent decision-making in accordance with the company's quality, financial, performance, and strategic objectives. The Manager will also develop and assume accountability for the Social Services budget. This job description is a summary of the primary duties and responsibilities and is not intended to be a comprehensive or all-inclusive listing. Contents are subject to change at the company's discretion.

Requirements

Master's degree in Social Work
7 years of experience in a healthcare or social service setting as a social worker
2 years supervision or management experience
Licensed Clinical Social Worker (LCSW) as verified by the LABSWE
Effective verbal and written communication skills and the ability to present information clearly and professionally.
Experience with DSM-5 diagnostic criteria and evidence-based treatment modalities.
Knowledge of crisis intervention techniques, suicide risk assessment, and trauma-informed care.
Ability to exhibit excellent leadership and self-direction, good judgment in handling difficult situations and good organizational, time management, interpersonal and conflict resolution skills.

Nice To Haves

Case Management Certification (such as CCM, ACM, CMAC)

Responsibilities

Ensures quality of care & patient satisfaction through unit-specific systems and improvements.
Manages, develops, retains and inspires an engaged workforce.
Assists with research, education & training to support cutting edge patient care and services.
Ensures operational profitability with preliminary budgets, performance data, system reporting, and inventory management.
Supports long-term strategic business plans through department-specific business planning and special projects.
Manages the physical & technological infrastructure and supports organizational structures.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
Maintains and complies with the Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.