Mgr Security- Excalibur

MGM Resorts International • Cary, NC

1d • Onsite

About The Position

The Manager of Security Operations is responsible for overseeing the effective and efficient operation of their assigned property, venue, and/or shift security team to maximize the safety of employees and guests. They will oversee security direction for all special events or critical incidents for their assigned MGM Resorts International property or venue.

Requirements

• Must be 21 years of age or older
• Must possess a valid drivers license
• Bachelor's Degree or equivalent experience
• 2+ Years of Prior Relevant Experience
• Security operations, government, or private industry experience in the security field, including previous experience preparing risk assessments and operational security plans, and conducting safety reviews and after-action reports
• Must be able to work varied shifts, to include weekends and holidays

Responsibilities

• Manage security and support staff team members during day-to-day operations and activations to include creating schedules, work assignments, and station coverage, payroll, PTO, training and evaluating officers, and administering progressive discipline.
• Build and develop highly effective teams through interviewing and hiring, training, mentoring, coaching, performance reviews and professional development.
• Create a work environment that uses recognition and performance feedback to promote teamwork and mutual respect.
• Understand and promote compliance with MGMRI policies, and federal, state, and local laws and effectively communicate policy and procedure changes to security operation teams to maintain compliance.
• Give suggestions and recommendations, as appropriate, for improvements to policies and procedures.
• Execute department strategic goals and operational tactics to deliver excellent safety service using feedback and data with a proactive approach to ensure a maximum level of guest service and satisfaction throughout the property or venue is achieved and maintained.
• Execute Guest Service standard policies and procedures to address guest questions and concerns either personally or by contacting the appropriate team member or department.
• Acts as the Incident Commander during critical incidents and is responsible for establishing emergency response objectives and strategies and implementing tactics until Senior Leadership or Law Enforcement arrives.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Manager