Fountain Worker - Excalibur

MGM Resorts International • Cary, NC

2d • Onsite

About The Position

As an on-call Fountain Worker at Excalibur, you will be cross-trained in multiple F&B quick-service outlets, including Starbucks and similar venues, and will be responsible for setting the stage for the guest experience with your welcoming smile and service. By understanding each guest’s unique story and needs, you will take ownership of their experience to create WOW memories they will carry with them far beyond their stay with us.

Requirements

• Must be 18 years of age or older

Nice To Haves

• 1+ years of prior relevant experience as a food handler in a high-volume, fast-paced restaurant environment preferred
• Prior relevant experience in a coffee shop or similar fast-paced environment preferred

Responsibilities

• Take and place orders, and serve and garnish food and drinks efficiently and accurately in the work area as applicable
• Collect money while following all proper cash handling and comp procedures
• Maintain cleanliness, sanitation, and the appearance of the front and back of house; clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with guest comfort
• Pack and complete orders as per guests’ preferences, including any necessary condiments
• Properly label and date products per safety and sanitation procedures
• Perform opening and closing duties based on shift assignment
• Unload warehouse orders and stock them in designated storage areas while maintaining organization; stock and replenish products as needed in workstations, counters, tables, etc
• Resolve guest complaints within the scope of authority; otherwise, refer matters to management, and notify a supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed