Manager of Safety and Security

Hershey Entertainment & Resorts Careers • Hershey, PA

1d • Onsite

About The Position

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park. The position is responsible for planning and executing event and security plans that support a safe and secure environment for events hosted at Hersheypark, Hersheypark Stadium, Hersheypark Arena, Hershey Theatre, and GIANT Center. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Requirements

• Must be at least 18 years or older
• Minimum of 3 years of related experience in the law enforcement, safety, and security field.
• Minimum of 3 years of supervisory experience.
• Must have a valid Driver’s License
• Associate’s degree in a field related to Criminal Justice/Security & Loss Prevention. (3 Years of relevant work experience can be substituted for education)
• Skilled in the use of Google Suite and Microsoft Office applications, including Excel and Word.
• Proficient working with details on a daily basis for prolonged periods of time.
• In accordance with Pennsylvania's Child Protective Services Law, candidates must be able to obtain and maintain a report of criminal history from the Pennsylvania State Police (PSP), Child Abuse History Clearance from the Department of Human Services (Child Abuse), and Fingerprint-based federal criminal history submitted through the Pennsylvania State Police or its authorized agent (FBI), as a condition of continued employment.

Nice To Haves

• Obtain the Certified Protection Officer designation
• Completion of ICS 300 Course
• Complete First Aid / CPR / AED training
• Complete PA Special Fire Police course
• Complete OCAT / PATH courses
• Complete RAMP Certification

Responsibilities

• Work closely with Safety & Security Operations Team in executing event security, traffic, and parking lot operation plans for events occurring within the Entertainment Complex.
• Oversee daily security operations associated with supporting Division and Department operations by executing security plans and procedures based on event security vulnerability assessments and institutional knowledge.
• Provide on-site security management support for events occurring at Entertainment Complex venues, and Hersheypark, in a management and advisory capacity and while acting as the assigned Security Department Duty Representative.
• Maintain all equipment, supplies, and security technology applications necessary to accomplish strategic and operational objectives.
• Provide leadership and represent the Safety and Security favorably to both internal and external partners by being an active participant in representing the Entertainment Complex Safety and Security Department at meetings and trade/industry conferences.
• Contribute data to support the Senior Complex Manager of Safety and Security Operations, the Assistant Complex Director, and the Complex Director in creating operating, revenue, and capital budgets.
• Manage department support operations and develop, coach, and conduct performance reviews for the direct reports serving as Security Group Leaders.
• Serve as an Event Manager on Duty as assigned.
• Provide timely responses to all forms of patron correspondences and bring about win-win solutions in resolving guest-related issues.
• Manage enterprise-wide incident response and assist all HE&R properties with workplace and incident investigations.
• Perform other duties as assigned.

Benefits

• FREE admission to Hersheypark
• discounts
• Medical coverage beginning the first day of the next month after you begin working
• Dental coverage beginning the first day of the next month after you begin working
• Vision coverage beginning the first day of the next month after you begin working
• 401K Contribution
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree