MANAGER of RESEARCH & KNOWLEDGE MANAGEMENT
About The Position
Moore & Van Allen PLLC, a dynamic and fast-growing full-service law firm of more than 400 attorneys and professionals, is seeking an experienced Manager of Research & Knowledge Management to join its Charlotte, NC office. This role is responsible for managing the library’s collection, systems, staff, services, and physical space, while serving as a trusted research and knowledge partner to attorneys and staff across the firm. This is a hands-on, interactive position requiring regular, in-person presence and close collaboration with attorneys, leadership, vendors, and external library partners.
Requirements
- Master’s degree in Library and Information Science (MLIS) or equivalent required
- 5+ years of experience in a law library or legal research environment required
- Strong knowledge of legal bibliography, legal research, and law library operations
- Demonstrated supervisory and people management experience required
Responsibilities
- Develop, evaluate, and manage print and electronic legal resources
- Research, recommend, and negotiate contracts for new legal research products and databases
- Analyze usage data to optimize resources and proactively manage costs
- Maintain strong relationships with legal publishers and vendors
- Administer online research and reference services, including reimbursement programs
- Provide research support to attorneys and staff as needed
- Lead training and onboarding on legal research tools and library resources
- Remain current on emerging trends in legal research, library science, and knowledge management
- Train, supervise, and evaluate library team members
- Prepare and manage the library budget, including expense analysis for print and electronic resources
- Maintain an up-to-date automated catalog and oversee circulation
- Ensure attorneys and staff receive ongoing instruction in library resources
- Maintain deep understanding of library and knowledge management technologies
- Make recommendations to improve systems, tools, and workflows
- Support firm leadership with library-related space planning initiatives
- Coordinate interlibrary loan services with external firms, law schools, and professional organizations
- Work closely with attorneys, staff, and firm leadership to align library services with business needs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
251-500 employees
