Manager of Regional MCN Deployments NSA Team - Network Practice Office (NPO)

Motorola Solutions•Washington, NV

1d•$140,000 - $155,000•Remote

About The Position

Motorola Solutions is a world leader in professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers. Convergence of LMR and broadband networks, new requirements such as live mobile video transmission, software solutions providing real-time intelligence, and Next Generation 911 are transforming public safety communications systems. Our systems engineering teams design and integrate these wireless networks and command centers enabling voice and end-to-end IP-based data solutions. The Manager of Regional MCN Deployments NSA Team - Network Practice Office (NPO) provides leadership, strategic direction, and technical oversight to a team of regional Network Solutions Architects (NSAs). This role acts as a key leadership liaison, collaborating on design standards and best practices alongside other regional leads, the Network Practice Office (NPO), and other North American IP Network Subject Matter Experts. The Manager must be highly self-motivated, possess the ability to lead autonomously, drive team accountability, and ensure the regional team continuously updates their skill sets to align with evolving technologies and mission-critical standards.

Requirements

Bachelor’s Degree in Electrical Engineering, Computer Science, Information Technology, Network Engineering, or a related technical field; OR equivalent practical experience managing technical engineering teams within a mission-critical or public safety environment.
Legal authorization to work in the U.S. indefinitely is required.
Employer work permit sponsorship is not available for this position.
Experience managing, leading, or mentoring technical engineering teams within a mission-critical environment.
Proven ability to guide teams in installing, configuring, and troubleshooting routers, switches, firewalls, load balancers, and virtualized servers.
Deep understanding of routing protocols (BGP, OSPF, ISIS), MPLS design/deployment, and LAN switching protocols (G8032 ring protection).
Familiarity with Juniper, Nokia, HP, and Fortinet equipment , as well as media types (Metro Ethernet, Frame-Relay, Ethernet, SONET) and physical layers (fiber, copper, microwave).
Proficiency with Microsoft Visio, Word, Excel, PowerPoint, and Google applications.
Exceptional written, oral, and interpersonal communication skills.
Proven track record of working collaboratively and building strong relationships with colleagues, customers, and third-party service professionals.

Nice To Haves

Preferably reside in PST or CST Time Zones.
Minimum Preferred Certifications: Juniper Network Certified Internet Associate (JNCIA), Nokia Routing Specialist I (NRS I), or equivalent industry-recognized certifications.
Experience with Motorola ASTRO 25 architecture and scripting/programming for network automation preferred.
Experience overseeing the use of Network Management Applications (e.g., Solarwinds, JUNO-Space, Nokia NFMP, Provision) is a plus.

Responsibilities

Lead, mentor, and manage a regional team of NSAs.
Establish and execute training regimens for territory-level engineers to ensure the team acquires higher-level skills in network design, mobile backhaul, and security.
Oversee the design and integration of ASTRO P25 LMR networks with customer enterprise applications across the region.
Ensure the successful deployment of complex, unique LAN/WAN designs using MSI and third-party vendor equipment.
Direct and support the team in assisting post-sale engineering groups with troubleshooting complex network and mobile backhaul issues.
Ensure the team provides high-quality design guidance on customers’ transport network solutions to support services for P25-LMR, LTE, Smart Public Safety, and enterprise applications.
Oversee the delivery of design specifications for layer-1 and layer-2 transport media, including fiber and microwave.
Collaborate and assist with regional bid strategies and project deployments.
Review and present technically compelling system designs to high-level customer stakeholders and pre/post-sale engineering leadership.
Ensure standard reference designs, including high-level and detailed network diagrams, are rigorously documented.
Oversee network infrastructure audits and ensure team adherence to testing best practices so that backhaul networks meet mission-critical Public Safety standards.
Partner with other SMEs to evaluate third-party vendor equipment and make strategic recommendations on future mobile backhaul technology investments.
Serve as the regional liaison and internal consultant, ensuring the NSA team acts as premier subject matter experts across the region.
Direct regional collaboration with the Network Practice Office and IP Network SMEs to define, champion, and enforce unified design standards and engineering best practices.
Foster a highly motivated, self-driven team culture, ensuring regional NSAs operate effectively with autonomy while continuously aligning their skills with evolving technology and mission-critical standards.
Guide and review the team's designs for ASTRO P25 LMR networks and the integration with customer enterprise applications.
Oversee the escalation and resolution of highly complex customer and internal problems, validating unique LAN/WAN designs that leverage both MSI and third-party vendor equipment.
Manage and direct the regional team in providing tier-3 troubleshooting support to post-sale engineering and service teams for critical network and mobile backhaul issues.
Ensure the NSA team delivers authoritative design guidance to local engineering groups regarding transport network solutions and services for P25-LMR, LTE, Smart Public Safety, and enterprise applications.
Supervise the delivery of technically sound supporting design specifications for layer-1 and layer-2 transport media, including fiber and microwave.
Review, refine, and occasionally deliver high-impact technical presentation materials regarding complex system designs to customers, pre-sale, and post-sale engineering leadership.
Partner with Sale, Presales Engineering, Postsale Engineering, and Project Management to allocate regional NSA resources for bid strategies and project deployments.
Champion the adoption, development, and implementation of software tools across the team to automate network design and deployment tasks, increasing engineering efficiency.
Enforce strict quality control over both high-level and detailed network designs, ensuring they are documented according to the NPO standards.
Ensure the team effectively utilizes when required advanced test equipment (such as LAN/WAN network and protocol analyzers) and establishes strict testing best practices so that mobile backhaul networks confidently meet mission-critical Public Safety standards.
Oversee regional compliance to ensure all deployed systems strictly adhere to NPO baseline security standards, while championing continuous initiatives to elevate and enforce network security practices.
Oversee the creation and rollout of a structured training regimen, empowering territory-level NSAs to acquire advanced skills in network design, mobile backhaul, and security.
Coordinate the team’s participation with core NPO team to critically evaluate third-party vendor equipment and deliver strategic, future-forward recommendations on mobile backhaul technology investments.