Manager of REACT Flight Program

Javon Bea Hospital•Riverside, IL

5d•Onsite

About The Position

Develops, implements, and evaluates systems and programs towards the provision of quality services within REACT and Critical Care Transport (CCT) service lines. Collaborates with Medical Directors, Director, and other members of the team within the REACT department. Actively participates in the development of business plan and outreach for the REACT department. Requires a broad knowledge of critical care/emergency medicine, business development, marketing and planning. Strong problem-solving abilities in complex situations. Maintains clinical proficiency in accordance with HEMS Tier III protocols and practice standards. Possesses experience with process improvement in operations, quality, and organizational change. Holds knowledge of continuous quality improvement management principles and practices. Develops, implements, evaluates, and enforces department and system policies, procedures and necessary protocols to ensure compliance with all regulatory agencies and accreditation organizations. Possesses strong relationship skills with a variety of internal and external contact relationships including physicians, nurses, instructors, EMS providers, and external stakeholders/organizations. Experience in areas of scheduling and providing oversight for day-to-day operations within the department. Strong communication and presentation skills, both written and verbal. Able to communicate effectively and persuasively with individuals and groups through compassion, creativity, and consistent visibility. Foundational knowledge and experience with CAMTS program accreditation. Supports the coordination of budget preparation, determining purchasing priorities, and making capital expenditure recommendations to the Director of EMS. Participates in and leads hospital and department committees. Performs related duties based on departmental and organizational need. Directly supervises 15-25. Indirectly supervises 40-50. Supervisory responsibilities are carried out in accordance with management. Include supervisory responsibilities such as employee evaluations, performance management, and timekeeping as applicable. Other duties as assigned based on department need.

Requirements

Bachelor’s degree required
2 years of supervisory/leadership experience required
Must be familiar with the workings of out-of-hospital emergency care services (EMS), the emergency department, trauma services and critical care
Previous experience in both out-of-hospital and in-hospital emergency and critical care is required.
Illinois and Wisconsin state licensure as RN or Paramedic
Paramedic applicants- National Registry Required
Paramedic applicants- Critical Care Paramedic Endorsement Required
Illinois PHRN licensure obtained within 1 year
Certified Flight Transport Registered Nurse (CFRN) within 2 years
Must maintain state registry eligibility to work in the state of practice.
Neonatal Resuscitation Program (NRP) certification issued by the American Heart Association (AHA) required within three (3) months
Basic Life Support (BLS) certification issued by the American Heart Association (AHA)
Advanced Cardiac Life Support (ACLS) certification issued by the American Heart Association (AHA)
Pediatric Advanced Life Support (PALS) certification issued by the American Heart Association (AHA)
International Trauma Life Support (ITLS) certification or Pre-hospital Trauma Life Support (PHTLS) certification within 1 year
Paramedic applicant must have PHTLS or ITLS
RN’s- Trauma Nurse Core Curriculum (TNCC) accepted
National Institute Healthcare Stroke Scale (NIHSS) certification required within six (6) months
For Paramedic Applicants NIMS Training IS 100, 200, 700, 800 and HazMat awareness
RN Applicants NIMS Training IS 100, 200, 700, 800 and HazMat awareness required within 6 months
Ability to follow both written and oral instructions accurately and consistently.
Strong communication skills, both written and verbal.
Ability to follow instructions and procedures accurately.
Demonstrated problem-solving and critical-thinking abilities.
Ability to work independently and as part of a team.
Commitment to maintaining confidentiality and ethical standards.
Adaptability to changing priorities and environments.
Customer service orientation and cultural sensitivity.

Nice To Haves

Master’s degree preferred
Proficient with Excel, PowerPoint, Outlook, and Word.
Wide ranging knowledge of the types of programs used in healthcare and the ability to learn new software.

Responsibilities

Develops, implements, and evaluates systems and programs towards the provision of quality services within REACT and Critical Care Transport (CCT) service lines.
Collaborates with Medical Directors, Director, and other members of the team within the REACT department.
Actively participates in the development of business plan and outreach for the REACT department.
Maintains clinical proficiency in accordance with HEMS Tier III protocols and practice standards.
Develops, implements, evaluates, and enforces department and system policies, procedures and necessary protocols to ensure compliance with all regulatory agencies and accreditation organizations.
Provides oversight for day-to-day operations within the department.
Supports the coordination of budget preparation, determining purchasing priorities, and making capital expenditure recommendations to the Director of EMS.
Participates in and leads hospital and department committees.
Performs related duties based on departmental and organizational need.
Carries out supervisory responsibilities such as employee evaluations, performance management, and timekeeping as applicable.