Manager of Radiation Oncology and Naturopathic Medicine

Billings Clinic•Billings, MT

9d•Onsite

About The Position

Under general direction, manages operations for the Radiation Oncology Department at Billings Clinic’s downtown and CMC campuses. The role oversees staffing, personnel development and performance, physician relationships, interdepartmental coordination, process improvement, customer relations, service quality, and fiscal control. The manager also supports development of objectives, policies, and procedures for radiation therapy and coordinates with contracting facilities, including those in Sheridan, Wyoming, and CMMC, to provide services and billing to patients in rural communities. The position is responsible for department accreditation preparedness, contributing to the Cancer Center annual report, supporting Cancer Center activities outside normal work hours, and implementing the RO Model. Working with physician and leadership dyad partners, the manager helps set short- and long-term departmental goals, plans for equipment needs and regional growth, supports treatment advancements and accreditations, and participates in decisions about service expansions and future radiation oncology hubs. The manager oversees department operations, staffing and resource utilization, regulatory and safety compliance, patient experience, quality improvement, education and orientation, and collaborative patient-care practices. The position prepares and monitors the annual department budget and supports planning and development of radiation oncology programs and services.

Requirements

Bachelor’s degree in a related health care field.
Five years of experience in radiation oncology with progressive responsibilities.
Prior leadership or supervisory experience.
Current Montana state license as appropriate, required at hire.
An equivalent combination of education and experience related to the listed tasks, knowledge, skills, and abilities may be considered.
Any required license or certification must be current and in good standing.

Nice To Haves

Master’s degree preferred.

Responsibilities

Work with the department chair dyad partner, director, and medical director dyad team on short- and long-term goals, strategic planning, equipment needs, regional growth, treatment advancements, and accreditations.
Oversee the Radiation Oncology Department at the downtown and CMC campuses, ensuring alignment with Billings Clinic’s mission, values, strategic goals, and business strategies.
Serve as a key stakeholder and decision-maker for service expansions and future radiation oncology hubs.
Participate in the Cancer Committee, attend at least 75% of meetings, and create and update strategic and programmatic goals for Radiation Oncology.
Travel at least annually to other campuses for in-person needs assessments and practice evaluations.
Conduct daily department huddles and attend daily Cancer Center leadership huddles.
Maintain a strong focus on patient experience and complete safety nets and feedback files promptly according to policy.
Manage department operations, resources, patient and staff flow, marketing, program development, and service priorities.
Coordinate with department and organizational leaders to support continuity of goals, plan implementation, and problem resolution.
Plan staffing, forecast personnel needs based on patient workload, maintain staffing within agreed budget standards, and ensure a sufficient number of qualified and competent staff.
Foster staff participation in unit decisions and provide opportunities for professional growth while applying personnel policies consistently.
Assist with implementation and maintenance of policies and procedures; use process improvement principles to assess and improve program quality; and assure regulatory compliance.
Maintain competency in applicable organizational, departmental, and external environmental, employee, and patient safety standards.
Adhere to national patient safety goals, address risks, investigate unusual occurrences, consult on patient-care concerns, and act as a patient advocate when needed.
Coordinate communication among health care providers regarding patient care and unit functioning, resolve conflicts promptly, and develop collaborative physician relationships.
Participate in short- and long-term planning for radiation oncology services and develop and revise programs with physician leadership, administration, medical staff, and other providers.
Participate in developing and implementing education plans for individual, team, and departmental needs.
Maintain and demonstrate appropriate clinical expertise and act as a resource for health care staff, providers, patients, and families.
Prepare the annual Radiation Oncology budget and monitor financial performance to support a favorable contribution margin.
Lead and support the team, resolve problems, plan staff orientation and training, and participate in interviewing, hiring, coaching, disciplinary actions, and performance appraisals.
Work with physicians to develop and oversee quality and process improvement activities and interpret their results.
Identify personal development needs, meet mandatory organizational and departmental requirements, and perform other duties as assigned or needed.