Manager of Quality Engineering

WPS—A health solutions company • Fitchburg, WI

4d • Hybrid

About The Position

Our Manager of Quality Engineering is responsible for advancing the maturity, scalability, and effectiveness of the enterprise Quality Engineering (QE) function across cloud and on-prem platforms. This Manager is responsible for QE governance, test automation, performance engineering, and test data management. They are accountable for defining and executing a product-centric, outcome-driven quality strategy and establishing best-in-class QE standards, tools, and practices, while executing enterprise-wide strategies for automation, performance, and data quality. This Manager of Quality Engineering is accountable for implementing transparent metrics, fostering accountability, and enabling faster delivery with reduced risk across multiple product teams.

Requirements

• U.S. citizenship is required for this position due to Department of Defense restrictions.
• Bachelor’s degree in Computer Science, Information Technology, Systems Administration, Software Engineering or related field OR equivalent combination of education and work experience.
• 7 or more years of progressive experience in Quality Engineering / Software Development lifecycles.
• 3 or more years in a Managerial or Senior Level role.
• Deep understanding of quality engineering disciplines, governance, and modern software development practices with the ability to integrate automated testing and quality controls into CI/CD pipelines.
• Proficient in Agile/Scrum methodologies, backlog management tools (Jira, Azure DevOps), and iterative delivery practices including sprint cycles and PI Planning.
• Expertise in agile product management, scaled agile frameworks, or hybrid delivery models.
• Strong leadership and stakeholder management skills with ability to influence and drive change across diverse teams and complex organizations.
• Ability to design and evolve scalable automation frameworks, establish quality standards, and drive shift‑left testing strategies within agile product teams.
• Ability to ensure QE processes align with regulatory, audit and security requirements.
• Strong communication, analytical, problem solving, and decision-making skills.
• High speed cable or fiber internet connection.
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection.

Nice To Haves

• Experience with AI and it's implementation into QE programs and solutions.
• Experience with a variety of Software Engineering and Software Solutions development in a variety of languages and technologies.
• As a Senior Level Engineer, extensive hands-on quality engineering experience as a thought leader possessing the ability to seamlessly step-up into management and people leadership role.

Responsibilities

• Advance the maturity, scalability, and effectiveness of the enterprise Quality Engineering (QE) function across cloud and on-prem platforms.
• Define and execute a product-centric, outcome-driven quality strategy.
• Establish best-in-class QE standards, tools, and practices.
• Execute enterprise-wide strategies for automation, performance, and data quality.
• Implement transparent metrics and foster accountability.
• Enable faster delivery with reduced risk across multiple product teams.
• Define and execute the enterprise QE roadmap: governance, automation coverage, performance SLAs, test data strategy, environment parity.
• Develop and maintain QE policies, standards, and guardrails integrated into CI/CD.
• Manage product budget and resource allocation to meet financial targets and maximize ROI.
• Evaluate, negotiate, and manage QE tooling and services, lead RFPs with Procurement and Legal.
• Lead the adoption of Artificial Intelligence (A.I.) in an enterprise wide Quality and Software Engineering program.
• Own test automation architecture (UI, API, service, data) and integrate with ADO/Git pipelines.
• Drive shift-left quality and establish scalable frameworks with reliable reporting.
• Ensure compliance with healthcare regulations, data privacy, and security requirements in all product decisions.
• Ensure QE practices include ongoing monitoring of application performance, validating that systems meet defined quality thresholds, SLAs, and reliability standards.
• Maintain audit‑ready compliance by enforcing consistent quality controls, documenting test evidence, and aligning QE processes with regulatory and security requirements.
• Lead and mentor a Quality Engineering team, fostering collaboration, accountability, and continuous improvement.
• Support career development, performance feedback, and drive capacity planning and management.

Benefits

• Remote and hybrid work options available
• Performance bonus and/or merit increase opportunities
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Professional and Leadership Development Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior