Manager of Product Development | Forward Deployed

Epicor • Lehi, UT

20d • Hybrid

About The Position

Build technology that solves real customer problems. As a Manager of Product Development within Forward Deployed Engineering, you will lead a hands-on engineering team that works directly with customers to understand operational challenges and create tailored software solutions. You will guide the delivery of automation and production-ready capabilities while identifying opportunities to turn recurring customer needs into reusable product functionality. We are seeking an engineering leader with strong technical depth, a customer-focused mindset, and the ability to move confidently between people leadership, software delivery, and cross-functional partnership.

Requirements

• Engineering management or technical leadership experience, including experience leading software developers.
• Strong hands-on software development experience, particularly in .NET or enterprise application environments.
• Experience working directly with customers to translate business challenges into technical solutions.
• Demonstrated experience designing, deploying, and supporting production software.
• Strong communication, collaboration, and stakeholder-management skills.
• Ability to travel up to approximately 15–20%.

Nice To Haves

• Experience with Python, artificial intelligence, machine learning, or cloud architecture.
• ERP, manufacturing, distribution, finance, or supply-chain domain knowledge.
• Experience in forward deployed engineering, customer engineering, solutions architecture, technical consulting, or implementation engineering.

Responsibilities

• Build and lead a Forward Deployed Engineering team focused on customer-specific software solutions.
• Partner directly with customers to understand business processes, technical challenges, and opportunities for automation.
• Guide the design, development, deployment, and support of reliable production solutions.
• Remain hands-on in technical architecture, development, troubleshooting, and solution reviews.
• Identify patterns across customer engagements that may become reusable platform or product capabilities.
• Collaborate with product, platform, engineering, customer success, and other internal teams.
• Mentor engineers, establish delivery standards, and create a culture of ownership, learning, and customer impact.

Benefits

• Comprehensive health and wellness benefits designed to support your overall well-being.
• Opportunities for mentorship, continuing education, and focused career goal setting.
• Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Comprehensive support for international relocations and permanent residency processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed