Manager of Operations

the Voith Group•Springfield, OR

3d•Onsite

About The Position

The Manager of Operations leads all aspects of the Springfield, OR production facility, which employs approximately 40 team members who support the paper industry by performing mechanical services and producing covers for paper machine rolls. This role is accountable for achieving annual targets for safety, quality, efficiency, production, and profitability, while ensuring that a clear strategy and operational plan are developed, communicated, and effectively executed. The Senior Manager also leads and develops the site leadership team to drive consistent performance and continual improvement.

Requirements

Minimum of 5 years of leadership experience, including at least 1 year in operations management.
Bachelor's degree in a technical or business discipline, or equivalent experience required.
Knowledge and experience with execution of operational excellence, lean manufacturing, and continuous improvement practices required.
Familiarity with AI and low‑code technologies; experience with tools such as MS Copilot, Power Apps, or MS Forms preferred.
Proficiency with MRP/ERP systems and data analytics tools, including JD Edwards, Power BI, and Pyramid BI.
Ability to extract, analyze, and interpret data to support decision‑making.
Proven ability to coach, mentor, and develop employees at all levels.
Demonstrated problem‑solving and project management capabilities.
Strong communication skills and customer‑service orientation.
High attention to detail and excellent people‑management abilities.

Nice To Haves

experience with tools such as MS Copilot, Power Apps, or MS Forms preferred.

Responsibilities

Provide clear direction aligned with site strategy, goals, and commitments, with a strong emphasis on safety, quality, and financial performance.
Foster a high‑performance, professional, collaborative, and inclusive work environment.
Drive employee engagement through transparent communication on business objectives, performance status, and individual impact.
Recognize and reward excellent performance while maintaining accountability for results.
Maintain and execute succession plans, including development actions for high‑potential employees and corrective actions for performance gaps.
Initiates the development of documented solutions to address gaps in safety, quality or financial performance.
Ensure consistent achievement of safety, quality, production, and efficiency targets.
Identify and optimize the critical aspects of the operation through timely, data‑driven decision‑making.
Lead the development of documented solutions that address gaps in safety, quality, or financial performance.
Ensure standardized systems and continuous improvement practices (Lean, OE) are embedded across the operation.
Partner with Sales and Product Management to understand and meet customer expectations for delivery and quality.
Lead improvement projects at the site, including capital projects.
Communicate regularly with employees and the leadership team regarding business results, performance levels, and operational priorities.
Promote clarity of expectations, alignment to goals, and understanding of performance drivers and hold the team to account for those results.
Creates an environment where employees are rewarded for excellent performance and corrective actions are developed for performance deficiencies.