Manager of Onboarding and Integration

RPM Living • Austin, TX

9d • Hybrid

About The Position

The Manager of Onboarding & Integration leads the strategic design and delivery of every associate’s journey at RPM Living. This role owns the design, implementation, and continuous evolution of enterprise-wide initiatives that deliver a scalable, high-impact onboarding experience reflecting RPM’s culture, values, and vision, ensuring new associates feel informed, connected, and inspired from day one. As a strategic leader and cross-functional partner, this role drives organizational initiatives, process improvements, and stakeholder engagement that enhance the overall associate onboarding experience by fostering belonging, accelerating engagement, and supporting RPM Living associates’ long-term success. The Manager owns end-to-end accountability for program coordination, performance analytics, and the execution of communication strategies that strengthen associate experience, culture, and connection across the organization. This role advises business partners and department leaders on best practices to elevate the new hire experience and influence measurable outcomes.

Requirements

• Bachelor’s degree in human resources, Business Administration, Communications or related field Experience may substitute for education.
• Five or more years of progressive experience leading the design, development, and implementation of strategic people programs, preferably in onboarding, culture, or associate experience, including demonstrated ownership of enterprise-wide initiatives in a matrixed organization.
• Knowledge of associate experience and engagement strategies, including best practices onboarding and internship programming
• Skilled in Microsoft Teams, PowerPoint, and Word, with the ability to learn and adapt to new technologies.
• Skilled in organization and time management, with the ability to manage multiple priorities effectively.
• Skilled in building and fostering relationships across a diverse group of stakeholders in a dynamic, matrixed organization.
• Ability to work independently, take initiative, and solve complex problems while maintaining attention to detail.
• Ability to think strategically with a focus on enhancing the associate experience through engagement initiatives and problem-solving.
• Ability to communicate effectively both verbally and in writing, with the ability to tailor messaging for diverse audiences.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Responsibilities

• Design, develop, and maintain the enterprise-wide onboarding strategy, ensuring alignment with organizational culture, values, and business objectives
• Lead and continuously improve the day-to-day execution of the onboarding programs that enhance new hires’ experience and early connection to the RPM culture. o New Hire Orientation o Manager Enablement Calls, Tools & Resources o Culture Chat o Onboarding Survey Series + Reporting
• Manage Hiring Manager pre-boarding tasks and communications that build excitement for joining RPM and introduce new hires to our culture in a meaningful, welcoming way.
• Lead the administration of the intern program, creating a culture-rich experience that helps interns feel included, inspired, and connected to our mission, values, and teams.
• Partner with stakeholders to shape and elevate onboarding touchpoints, influence process design, and ensure smooth handoffs across HR, L&D, Operations, IT, and TA.
• Lead onboarding orientation and integration planning for transitions and acquisitions, partnering with M&A and Operations leadership to ensure a seamless associate experience.
• Develop and own onboarding guides, templates, and digital resources for managers to help new associates feel informed, supported, and engaged from their first day.
• Create and standardize onboarding frameworks, curricula, and process documentation, including manager toolkits, learning pathways, pre-boarding workflows, and cross-functional onboarding resources.
• Maintain and evolve SOPs, workflows, and internal process documentation related to new hire experience.
• Design and facilitate onboarding-related training, such as manager readiness sessions, orientation content, and culture engagement modules
• Administer and track 30/60/90-day surveys and summarize insights for leadership.
• Analyze the effectiveness of onboarding and integration strategies, identify trends, and build responsive program enhancements informed by the experience of our associates.
• Reinforce culture touchpoints throughout the new hire experience.
• Design and lead connection activities and welcome moments that build early engagement.
• Oversee scheduling, onboarding events, orientations, and related logistics, ensuring flawless execution at scale.
• Manages special projects, as assigned.

Benefits

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager