Onboarding Manager

Johnson Controls•Glendale, AZ

1d•$112,000 - $140,000•Remote

About The Position

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. The Manager, Onboarding is the enterprise owner for Johnson Controls’ onboarding strategy, standards, and operating model, treating onboarding as a scalable HR product that accelerates day-one readiness and time to productivity while minimizing waste and variability. The role ensures consistent, efficient, and high-impact onboarding experiences for all new hires, with particular focus on field-based and other critical talent segments. This leader designs and governs the end-to-end onboarding ecosystem—from immediate pre-boarding through the first several months—ensuring processes, tools, content, and learning experiences are simple, effective, and clearly owned. The role operates with enterprise scope though starting with and primarily focused on Americas, partnering closely with HRBPs, business leaders, IT, HR Operations, Benefits, and other enabling teams to ensure readiness for new hires, hiring managers, and HR colleagues.

Requirements

Bachelor’s degree required
10+ years progressive experience, including: Designing and scaling onboarding or workforce learning or enablement programs in a global organization with significant frontline or field-based populations
Building enterprise HR processes using a product and standard work mindset
Partnering across HR COEs, HR Operations, IT, and business leadership
Driving process efficiency, simplification, and user-centered design
Implementing change at scale across diverse geographies and role types

Nice To Haves

Advanced degree in Human Resources, Organizational Development, Business, or related field preferred
Experience applying lean or continuous improvement principles to HR processes
Experience integrating onboarding with HR systems, workflow tools, and learning platforms
Demonstrated success improving early productivity, readiness, or retention outcomes

Responsibilities

Own and evolve the global onboarding strategy, defining scope (pre-boarding through first months), guiding principles, target experiences, and phased rollout aligned to enterprise priorities and critical roles/talent pools.
Define the “rules of the road” for onboarding—required elements, decision rights, handoffs, ownership, service levels, and escalation paths; establish governance to ensure consistency, quality, and compliance.
Partner across functions to ensure all foundational requirements (systems access, equipment, benefits, compliance activities, safety, core learning) are ready by day one, with particular focus on field-based and operational roles.
Design and maintain enterprise onboarding learning experiences that build connection, safety, culture, values, and enterprise knowledge over the first several months, distinct from role-specific training.
Partner with IT, HR Operations, and Learning to ensure onboarding tools and platforms support efficient execution (automation, task management, communications, learning access) for new hires, managers, and HR.
Serve as the central integrator across HRBPs, business leaders, Talent, Total Rewards, IT, and Operations to ensure onboarding processes connect seamlessly with hire, transfer, and internal mobility workflows.
Define and track success metrics (e.g., time to productivity, completion, cycle time, manager satisfaction, early retention); use insights to continuously refine onboarding experiences and standard work.